Complaint Review: Carson Property Management
Carson Property Management Sanderson Rentals Cleaning deposit rip-off Boise, Idaho
*REBUTTAL Owner of company: Beth's report from 1/14/2009 not affiliated with BBB
*Author of original report: Idaho BBB response
Afer doing everything in the contract, and a little more she pull at the end, we moved out of the property on Inglewood Rd. We took her cleaning list/ move out check off list, and complied what we thought was 100 %.
As we had our final walk through (hint to all renters always do a pre inspection with the white glove treatment) She gave us the white glove treatment, and when she couldn't find dirt she would twist, scrach, and try her hardest to get some dirt to fall out of the blindes, or out of the crvesis of the 60 year old house so there was plenty.
As we left she told us it would only take her cleaning service about 2 hours to clean what we had missed. When she returned our deposit, she debeted us for 11 hours of cleaning. I feel this is really unreasonable. She also told us she would let us come back and inspect the house after her cleaning service cleaned, and that never happened. When I ask her to explain the contract, she blew me off. She also had conterdictive fees in her contract, and charged us the greater fee. Oh the pictures she now has on her http://www.carsonproperty.net/, were taken after we cleaned, but before her cleaning crew came in. Our van is sitting out front of the house when she took one of the pictures.
When we moved into this house the back yard was a dust/mud bowl, and she told us she would put a sprinkler system in. That came about a year later. Everytime she had a contractor come to the house to fix something they always left a huge mess in the yard, and we had to clean it up.
All I want is the remainer of our diposit back.
This report was posted on Ripoff Report on 12/29/2009 06:50 PM and is a permanent record located here: http://www.ripoffreport.com/reports/carson-property-management/boise-idaho-83705/carson-property-management-sanderson-rentals-cleaning-deposit-rip-off-boise-idaho-547145. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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