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Report: #1123134

Complaint Review: Casting360 - internet Select State/Province

  • Submitted:
  • Updated:
  • Reported By: Hope — Gervais Oregon
  • Author Not Confirmed What's this?
  • Why?
  • Casting360 internet, Select State/Province USA

Casting360 continued to make charges to my credit card even after I called to cancel. internet 

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I initially called their number because a friend told me that they needed extras for a film being shot locally. They said they needed a credit card number and would only bill me $1. They then went on to say how there was an introductory offer of two weeks free to try out their site. I agreed to that, and then went and checked out their website. Once I signed in I realized it was not what I had been led to expect. I called back and cancelled immediately. I told them I had 'buyers remorse', so to speak, and NOT to charge any money to my credit card. They said I needed to call another number to cancel, and I tried to call, without success. They went ahead and charged an additional $1.98 on that same date, and then $34.90 two weeks later and still another $29.95 eight days after that! I called and told them I wanted my money refunded and they said I needed to call that other number they gave me. They then proceeded to play back our phone conversation where I explicitly stated that I wanted to cancel everything and said they were not going to give me any refund because I did not call the other number they gave me. (The one I was not able to get through on.) They then said they would cancel me, but I was not entitled to any refund even though I never used their services or tried to. Now I am being billed a total of $67.83 for absolutely nothing.

This report was posted on Ripoff Report on 02/12/2014 02:23 PM and is a permanent record located here: https://www.ripoffreport.com/reports/casting360/internet-select-stateprovince/casting360-continued-to-make-charges-to-my-credit-card-even-after-i-called-to-cancel-int-1123134. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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