Catholic Charities Got a call from Visa fraud protection that a donation of $500 had been made to "Catholic Charities" Internet

I have been dealing with the same experience this week. I opened my online bank account and saw a pending withdrawal on my debit card account (Visa) in the amount of $500 listed as Cath Charities.  I called the bank and they will not stop payment.  I called Catholic Charities and spoke with the controller who conducted an audit and found only one charge in the amount of $500 in the past 30 days, but the last four digits on that debit card charge are different than the last four digits on my debit card.  I filed a police report and called the bank back with the police report number.  Yet the bank will not put a stop payment to the thief.  What kind of fraud protection system is that?  I caught the fraud before it posted and yet the bank insists on paying the theif, but will not reiumburse me the $500 for ten business days after I filed the fraud claim.  Utterly ridiculous.