Complaint Review: Catwalkconnection.com - Internet
- Catwalkconnection.com Internet USA
- Phone:
- Web: www.catwalkconnection.com
- Category: Clothing Stores
Catwalkconnection.com Quality / Sizing / Customer Service Terrible - Stay away! Internet
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My wife is a big fan of stores such as Bebe or Marciano's. She sent me information via Instagram about catwalkconnection.com & told me that she likes their clothes & styles. I started following the company on Instagram & really liked the clothes their models were wearing. It fit both my wife & my taste so I decided to surprise her by ordering her 7 items. Her size is Small at Bebe and Marcianos (or any store for that matter). She is 5'7" and 135 lbs with 36 DD and 28 inch waist. Basically, after looking at the models and the clothes presented it appeared to be a perfect fit. I placed the order (while placing the order it shows a countdown ticker for 40% off sale, which turns out is a 24/7 "sale") and we were both looking forward to getting her clothes. After almost two weeks passed and the order still showed as "unfulfilled" on their website, I sent an e-mail asking for a status, which was not responded to. The following week it was still unfulfilled, 2 weeks had passed, and I sent another e-mail threatening a credit card dispute and negative online reviews if I didn't get an update. Magically, that day the order was processed and sent out from China.
After 4 more days the package arrives (almost 3 weeks after we placed the order), and my wife tried the clothes on. Basically, the clothes were such poor quality that one dress ripped when she tried it, and the others items, only some fit, looked terrible. No form, structure, it was like the clothes were made as cheap play clothes for children. Stay away from the this company. The clothes modeled are clearly made of different materials, and likely custom-tailored to deceive the consumer. Now we will have to dispute the charge...Stay away!!!
This report was posted on Ripoff Report on 05/13/2017 04:45 PM and is a permanent record located here: https://www.ripoffreport.com/reports/catwalkconnectioncom/internet/catwalkconnectioncom-quality-sizing-customer-service-terrible-stay-away-internet-1373065. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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