Report: #337531

Complaint Review: CCBILL

  • Submitted: Thu, June 05, 2008
  • Updated: Sat, September 20, 2008
  • Reported By: BIXBY Oklahoma

CCBILL Credit Card fraudulent check with draw Tempe Arizona

*Consumer Comment: tips

Show customers why they should trust your business over your competitors...

CCBill withdrew money from my checking account witch was not legal. They withdrew the money from 11-08-07 to 3-21-08 while i was out of state and was not getting mail. for a total of $ 379.25 my bank gave me $149.70 back i am still out $229.55 that i would like back

BIXBY, Oklahoma
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This report was posted on Ripoff Report on 06/05/2008 04:42 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment


AUTHOR: Gumby0687 - (U.S.A.)

When you call into to CCBill, make sure you keep a calm tone. The people that work there are more willing to help you out if you are trying to keep your cool. If you do not, and start cussing and yelling at the rep, I guarantee that the moment they put you on hold, they are saying everything possible that is bad in the book about you. When they speak to their supervisors, they will try and convince them that a refund of any sort should not be issued. Also, they company itself are only able to refund up to 60 days. Anything further must be done by a charge back from your bank or credit union. If you believe this to be fraud. Then contact a police department to look further into the situation. CCBill will try their best to help.

As being an ex-employee of CCBill, I can assure you that they do not use your information or go searching for it online. I was once a supervisor there. The only way information gets into CCBill's system is if someone had compromised your financial information.

Be careful of the websites you go on to begin with. Make sure it is a secured website. you will be able to tell this in the address bar when it says "httpS://..." The 'S' means it is a secured web page. AND, about a year ago, on, their database was hacked and financial information got into the wrong hands. That could also be a result of the fraudulent charges.

-ex-CCBill employee
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