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Report: #833341

Complaint Review: CCBILLEU - Tempe Arizona

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  • Reported By: jaycobs7285 — Wichita United States of America
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  • CCBILLEU 2353 W. University D. Tempe, Arizona United States of America

CCBILLEU Unauthroized Charges to my Visa card Tempe, Arizona

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On January 31, 2012 my visa bank card was charged for $34.90 from this company. I keep track of my online banking at least 3-4 times a week without fail. I phone this CCbill company to find out what I was charged for? They told me it is for internet space and downloads. I proceeded to tell the man on the phone I did not sign up for this. He replies, well you must have because we have your information. I told him that means nothing to me, because I did not sign up for it and demanded a refund for $34.90. He places me on hold for about one minute and comes back to the phone. He tells me that a refund will be placed back into my account between 7-10 business days. I asked him to send an email so that I would have receipt of this cancellation. The representative said I would no longer be able to log into my account and hated to loose my business. I replied forcefully and said, I do not care about the account because I did not create one, big deal. The phone call ended.  On 2/3/2012 I got at 4am to get ready for work and checked my online banking as usual. First thing my eyes come upon is a debit from this d**n CCBill company had charged me AGAIN for a second unauthorized charged for $35.46.  I was so ticked off and called the company. I got hold of some dingbat woman on the other end of the line who according to her records she had no information on the charge of $35.46 and the only other thing that showed up on her computer was the original amount of $34.90 that was due for a refund. I told her that CCBill had charged my card again for the amount of $35.46. She asks the most dumbest question and asks, Are you sure that was today?  I replied I am looking at the d**n screen and today is the 3rd HELLO!  The woman asked me to print off a bank statement and highlight the charged that was done today and fax it in. I was so hot by that point, I replied, forget it I will shut down my d**n card so your dingbat company would dip their fingers in my card again and contact my bank. That is exactly what I did. I closed my card and went to the bank and filed a dispute form through Visa.  This CCBill company ain't nothing but a bunch of dirty rotten sons of bitches! Over $70.00 that they have tapped my account for and that is all they will get if I can help. Dirty robbers!

This report was posted on Ripoff Report on 02/03/2012 11:03 AM and is a permanent record located here: https://www.ripoffreport.com/reports/ccbilleu/tempe-arizona-85281-7223/ccbilleu-unauthroized-charges-to-my-visa-card-tempe-arizona-833341. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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