• Report: #45225
Complaint Review:

CDW - Computer Discount Warehouse

  • Submitted: Wed, February 12, 2003
  • Updated: Wed, February 12, 2003

  • Reported By:chicago Illinois
CDW - Computer Discount Warehouse
200 N. Milwaukee Vernon Hills, Illinois U.S.A.

CDW Computer Discount Warehouse Compaq rip-off Vernon Hills Illinois

REBUTTAL BOX™ | Respond to this Report! | Consumer Comment

What's this?
Corporate Advocacy Program

Show customers why they should trust your business over your competitors...

What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

Set the record straight:
Arbitration Program

SEO Reputation Management at its best!

CDW - COMPUTER DISCOUNT WAREHOUSE CDW / COMPAQ refuses to resolve problem!!! VERNON HILLS Illinois .....


Re: Compaq Presario 5070 situation

In October, 2002 I brought my computer in for a defective floppy drive and also an additional larger hard drive to be installed. I was assured there would be no problems associated with the new equipment and/or specifications.

Unfortunately, your service department has not performed well because now the computer cannot be Quick Restored without problems (does not accurately recognize drive/s size/s) and the partitions seem to be wrong. I am disappointed because I was told everything would be appropriate and now am told my computer also had the partition situation when sold to me. If this were the case I never would have purchased that particular product.

Full details (for your perusal) are documented with your technical repair department and after numerous contacts with them I was last told to take this up with your legal department. I feel there were at least 2 incidences of misrepresentation/fraud here and must be resolved immediately.

To resolve the problem, I would appreciate you refund in full all of my purchases (the computer itself and all added equipment/repairs since original purchase) as this computer was sold under misrepresented facts and then many mistruths after I found out about the partitioning a situation I would have avoided if your salesperson were knowledgeable and honest at the time of purchase.

I look forward to your reply and a resolution to my problem, and will wait until 5 business days form the date of this letter/fax before seeking help from all of the resources mentioned on the enclosed sheet. Please contact me at the above address or by phone before then for any further information if needed.


chicago, Illinois

This report was posted on Ripoff Report on 02/12/2003 07:43 PM and is a permanent record located here: http://www.ripoffreport.com/reports/cdw-computer-discount-warehouse/vernon-hills-illinois-60061/cdw-computer-discount-warehouse-compaq-rip-off-vernon-hills-illinois-45225. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Click Here to read other Ripoff Reports on CDW - Computer Discount Warehouse

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?