Complaint Review: Cellan - west hollywood California
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- Author Not Confirmed
- Cellan west hollywood, California United States of America
- Phone: 1-855-235-5261
- Web: www.cellan.com
- Category: Weightloss Programs
Cellan Jordan Records CC # So That They Can Set Up Reoccuring Charges!!! west hollywood, California
*UPDATE Employee: Cellan Customer Care
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I had read several online claims regarding the Cellan weight loss product and decided to give it a try. I attempted to order online with a pre paid CC and their website would not allow it. I decided to call them directly. I explained the situation and why I use pre paid CC's as it protects me from reoccuring charges and that I wished to purchase their product and if I liked it I would certainly be back for more but I did not want to have my information recorded and have to deal with cancelling anything. It was made clear to me that they would not accept my money for their product unless they had a CC # that they could bill on a reoccuring basis if I did not cancel. I upset them somewhat when I told them that if indeed they were a reputable company they certainly would not refuse my payment for their product on a straight up purchase. Next I started looking around online and found that there are MANY complaints about what I have just written about. Folks, bottom line here is to use EXTREME CAUTION if you don't want to deal with the BS these companies are floating out there. If it appears too good to be true it likely is!!!
This report was posted on Ripoff Report on 01/04/2012 07:51 AM and is a permanent record located here: https://www.ripoffreport.com/reports/cellan/west-hollywood-california-/cellan-jordan-records-cc-so-that-they-can-set-up-reoccuring-charges-west-hollywood-c-817685. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
Cellan Customer Care
AUTHOR: Customer Service - ()
SUBMITTED: Thursday, November 14, 2013
Cellan is dedicated to an extremely high standard of customer care and we are committed to wholly resolving any and all concerns that our customers may have about their purchase. Our commitment to providing the highest quality service possible is reflected in the following policies:
- A risk-free 14-day trial. We give our customers a generous trial period with the product so they’re able to try it before purchasing it. If for any reason at all you’re not satisfied, please simply contact customer service and we’ll cancel your account to ensure that you’re charged nothing further.
Please note that while this is a free trial, it is not a free sample. It wouldn’t be viable for us to send out thousands and thousands of free bottles every month, but we can offer a trial period on the product so there’s no risk for our customers and they have ample opportunity to try it to see if it’s right for them. A large majority of our customers who take advantage of this free trial go on to take Cellan month after month and they do so because they experience results. It works.
These results are a reality of Cellan’s key ingredients: a proprietary blend of African Mango (Irvingia Extract), Vitamin C, Niacin, EGCG Extract, Blueberry Extract, Blackberry Extract, and Raspberry Ketones, that was designed to kick start your metabolism, increase energy levels, balance blood sugar levels, and increase your intake of antioxidants.
Our corporate mailing address:
Cellan 16 Bottles, LLC
PO Box 30816
Salt Lake City, UT 84130
Our website:
http://www.yourcellan.com
And lastly, please call us. US and Canada: 855-235-5261, UK: 0800 046 1506, Australia: 1800 009 063, Ireland: 1800 937 093. Our customer care department is available 24 hours a day, 7 days a week, and we want to hear from you.
Thank you for your time, thank you for your interest in Cellan, and we look forward to helping you achieve your weight loss goals.
Best Regards,
Cellan, Corporate
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