• Report: #345622
Complaint Review:

Cellular One, AT&T

  • Submitted: Sun, June 29, 2008
  • Updated: Sun, June 29, 2008

  • Reported By:Commerce Oklahoma
Cellular One, AT&T
AT&T.com Internet U.S.A.

Cellular One, AT&T Sign up for another 2 years if you want to use your phone regardless of the current contract Internet

REBUTTAL BOX™ | Respond to this Report! | Consumer Comment

What's this?
Corporate Advocacy Program

Show customers why they should trust your business over your competitors...

What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

Set the record straight:
Arbitration Program

SEO Reputation Management at its best!

I signed with Cellular One in October of 2006.

From the beginning people had troble hearing me. After sending several phones and the same problem exsists.

Calling AT&T who bought Cellular One, I have been informed they could have fixed this problem over a year ago.

Now my options are 1) sign for another 2 years and buy new phones, deposits etc. Or 2) cancell my service and try to get new plan and new phones with a cancellation on my record. Both of which means AT&T has no intention of honoring the contract they bought from Cellular One.

The customer service supervisor informed me that while I waited on hold on my wifes phone, and the tech service department called ( on my phone) to explain the problem was human error and could be solved at a "Company store", this call never happened thus implying I am a liar with phone records to dispute this claim.

If the problem could have been resolved a year ago why is it still not, and wont be until I sign for another 2 years.

Sales should be based on customer satisfaction and good service, not mafia style extortion tactics currently in use. IE: Buy our service or we will cut you off even under contract.

This is only the "scratch on the surface" of the long ordeal of trying to get a phone and service that is paid for, that I can use. If you would like the whole nightmare story, from false promises, back and forth always somebody elses fault, to outright lies, feel free to contact me about the new AT&T "Mafia".

Mike in oklahoma
Commerce, Oklahoma

This report was posted on Ripoff Report on 06/29/2008 04:08 PM and is a permanent record located here: http://www.ripoffreport.com/reports/cellular-one-att/internet/cellular-one-att-sign-up-for-another-2-years-if-you-want-to-use-your-phone-regardless-of-345622. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Click Here to read other Ripoff Reports on Cellular One, AT&T

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?