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Report: #1318809

Complaint Review: Cellvia and Hydrolux - Internet

  • Submitted:
  • Updated:
  • Reported By: Cracker1 — Vista California USA
  • Author Confirmed What's this?
  • Why?
  • Cellvia and Hydrolux Internet USA

Cellvia and Hydrolux CCL*COALMUSC 844 5341281 FLMassfrenzyhr 844 5418931 I ordered a free trial of just the Hydrolux Anti Wrinkle face cream and was automatically directed to their cellvia site to purchase a tag on...no options not to do this and was charge a bit over $10 for shipping. I Internet

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 Then a bit over two weeks later I was charged 93.59 and 93.95 because I didn't cancel...and that was for the privelege of getting their "free sample". Because I didn't refuse their expensive offer in time, I had to pay this amount which drained my account to overdrawn. Wells Fargo didn't want to refund me anything because they are supposedly a legit company. This isn't a "free anything" and "pay only shipping" but a scam.

i ordered a free trial from Hydrolux and was told all I had to do was pay for shipping. At that point I was automatically directed to another product that I had to purchase as a free trial as well. There was no option not to purchase Cellvia.  The total shipping was just under $12.  Their disclaimer is at the bottom of the page in very tiny writing that states something like on the 18th day we will charge you 88 + shipping if you don't cancel before.  I never saw that.  They bank on this. So, something needs to be done about them.  They are a shady company thriving on a quick buck and a quick sale evidenced by their emails to me that gave receipt only.

 

In a little over two weeks I was charged $93.59 and $93.95, draining my account.  I was given no other product with this charge, only told that I didn't cancel before the 14 days was up.  The writing was very small and no disclaimer of this was in their email to me about my "free trial" purchases.  So all total, I was charged $5.99 + $5.99 + $93.59 + $93.95= $209.52 for 2 one ounce pots of cosmetics.  

 

They need to be taught that you are legitimate by treating people fairly, not ripping them off and having shady business practices.

This report was posted on Ripoff Report on 07/25/2016 01:59 PM and is a permanent record located here: https://www.ripoffreport.com/reports/cellvia-and-hydrolux/internet/cellvia-and-hydrolux-cclcoalmusc-844-5341281-flmassfrenzyhr-844-5418931-i-ordered-a-free-1318809. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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