Report: #329442

Complaint Review: Central Coast Nutra - The Collection Connection Hoodia -Plex

  • Submitted: Tue, April 29, 2008
  • Updated: Tue, April 29, 2008
  • Reported By: Memphis Tennessee
  • Central Coast Nutra - The Collection Connection Hoodia -Plex
    5950 N. 78th Street, #129
    Las Vegas, Nevada

Central Coast Nutra - The Collection Connection - HoodiaPlex Fraud and Unauthorized Bank Withdrawals Las Vegas Nevada *EDitor's Suggestions on how to get your money back into your bank account!

Show customers why they should trust your business over your competitors...

Back at the first of the year I also purchased a trial of the Hoodia with the understanding that the cost was for shipping only. After numerous charges to my bank account and after receiving merchandise that I did not order, I returned the merchandise along with the following letter:

HoodiaPlex Labs
10161 Park Run Drive #150
Las Vegas, NV 89145


Dear Sir/Madam:

Enclosed is a bottle of something that I did not order. Please do not forward me any further products of any kind, in that I DID NOT ORDER ANYTHING AND FURTHERMORE, DO NOT WANT ANYTHING FROM YOU!!!! Please do not charge my credit card with any further charges. You make it very hard to correspond with you in that you do not provide ANY order numbers, customer numbers, or anything else that would allow communication with you. I have tried to contact you via telephone at the number on the bottle, 800-597-8654 to no avail. That is not right. I repeat, DO NOT EVER PUT ANOTHER CHARGE ON MY CREDIT CARD. FURTHERMORE, PLEASE REMOVE THE $69.95 THAT WAS CHARGED TO MY CREDIT CARD ON 2/15/08 IMMEDIATELY. PLEASE IMMEDIATELY CONFIRM THAT YOU HAVE DONE THIS! MY BANK IS PUTTING YOUR PRACTICE UNDER INVESTIGATION. I AM ALSO ENCLOSING A COPY OF ALL OF THE INTERNET BLOGS THAT SAY YOU ARE A SCAM AS WELL AS FURNISHING MY BANK WITH A COPY OF THIS LETTER AS WELL AS THE INTERNET BLOGS. I REPEAT, REMOVE THE $69.95 CHARGE FROM MY CREDIT CARD AND SEND CONFIRMATION OF SAME!

Very truly yours,

Sue N
cc: SunTrust Bank (via telecopier w/enclosures)

Nonetheless, the charges were never removed from my account and subsequently I had to close the account that these idiots were accessing and eat the charges that did go through. Yesterday, I received a collection notice from "The Collection Connection" in the amount of $38.95. They are located in Chatsworth, California according to their letterhead. I immediately tried to call them and was advised that their computers were down and that I would have to call back. I was supposedly transferred to a voicemail that never answered. I called back a second time and was greeted by a voice mail that was the same guy I had just spoken with.

Memphis, Tennessee

EDitor's Suggestions on how to get your money back!


Go to your bank within 60 days of the charge, or as soon as you know about the charge, don't delay, and tell them that there has been fraudulent activity within your account. Explain that you wish to file a dispute, and demand that they assist you in accordance with Federal Regulation E.

According to the majority of victims interviewed by Rip-off Report, those who immediately called their banks to dispute the charges did not get very far. Many victims got the following responses from their banks: we could not do anything for you or you waited too long; it has been more than 60 days.

If the bank is says that you have waited too long, explain to them how you called their 800 number as soon as the charges were found, and were told by the bank that nothing could be done. Remind the bank that they failed to assist you properly at the 800 #, and instead, provided you with an inadequate explanation of your right to dispute. Tell the bank that it's their fault time has expired, and since they gave you the wrong info to begin with, they will just have to deal with it, take the loss and reverse the charges.

Tell them the truth; this was unauthorized and your account was NOT to be charged! Keep emphasizing how you never authorized anything! Direct them to the hundreds of victims reports that were filed on Rip-off And if you're at the bank, walk them over to their computer and make them go to this site! If you are on the phone with them, tell them you will wait while they access this site! Either way, be persistent!


Let them know nicely, that you were advised to Report them (the Bank) and this situation to the Banking Commission in your state. Since each state has a different name for the agency/controller over banks, find that name before you call or get to the bank so you can throw it in their face. The more knowledgeable you appear to be, the further you will get.

And just continue to demand the Federal Regulation E form! The bank CAN, MUST and WILL reverse the charge! But, you must be persistent; ask to speak to the supervisor or the area manager for all the branches in the state.

Let the bank personnel know you are meeting with the media later in the day, that you would much rather they do the right thing (as most other banks have) by looking at the complaints and immediately reversing the charge(s) to your account; no matter how long ago it was. Be sure to call the Media if necessary so you are telling the truth.

If you have to, be loud (but nice) in front of other customers. If you are just calling by phone, the above tactics should still work. The bank can easily fax or mail to you the Federal Regulation E dispute form.


If the charge was to your credit card (not debit card, check card, or checking account), contact the credit card company as soon as possible to request a dispute form. Consumers usually have a little longer to dispute fraudulent credit card charges (up to 6 months), but it is better to act right away. In this type of situation, credit card disputes are usually successful since fraudulent companies often won't contest the disputed charge. In rare cases, credit card companies will review disputes, but refuse to reverse the charges. If this occurs, complain to a manager and let them know you will be filing a report here.

Remember Don't let them get away with it! Make sure they make the Rip-off Report .. The more Reports filed on a Company or individual, the more likely it is that the authorities, media and attorneys will want to take action.

And good luck Let us know how you do!

ED Magedson Founder, Rip-off & Author of

Don't let them get away with it.
Make sure they make the Rip-off Report!

We are not lawyers.
We are not a collection agency.

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...the victims' advocate

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CLICK HERE to read about Credit Card Scams... find out how to get your money back. *Rip-off Report Investigation provides valuable information.
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This report was posted on Ripoff Report on 04/29/2008 06:58 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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