Central Transport Extremely Poor Shipment and Service Atlanta Georgia

We work in the hospitality business and choose Central Transport to ship our materials to a project site in California. When our items were picked up, they were on one pallet, w/ three boxes wrapped with plastic. It was picked up on 3/13/14 and delivered to the property on 3/18/14. 

Our team arrived on Sunday 3/23/14 to start our work. When we arrived, we were notified by the property that they had only recieved one box, and there was no pallet. We immeditley brought this to the attention of the shipping company. They stated "it was not thier fault, and they would not be taking responsibility for the loss". They also stated that our boxes were not located and even attempted to say that we never shipped three boxes, but only one. We obvisouly knew this was not true. 

This morning, the property noticed that there was a pallet dropped on thier dock, with no signutare. [continued below]....

..... It was delivered in the middle of the night and just left. The pallet had a total of four boxes. Our materials had all been un-packed and then they attempted to re-pack the boxes and drop the shipment to avoid having us see the condiiton of the shipment. Please find attached photos. Our materials were ducked taped w/ clear tape to the outside of the boxes. When we went through the boxes contents, we realized they were not our boxes and there were contents missing. 

Someone went through our shipment, un-authorized, took materials, and then re-packed in thier own packaging. The photos are self explanatory. 

I would never recommend anyone using this company. Ever. Not unless you dont care about what you are shipping. They have cost our company money, and do not care what so ever. 

We will never be using this company again, and I would be careful if you do choose to use them. 

 

- TRT Management