Century Manufacturing Bad Buisness Practice Massapequa New York

Salesman Jay contacted the hotel in July 2014. He directly asked to speak with our maintenance staff. Immedietly Jay asked if he was interested in purchasing some supplies. Our maintenance staff declined the offer and informed Jay that he was not authorized to make supply orders. At that time Jay asked for his first and last name. Weeks later Toilet Degreaser arrived at our property and was placed directly in a supply closet by a delivery driver and no invoice was left. When cleaning out the closet in November 2014 we discoved the item. There is no company info or return information listed so we did not know who to contact. Middle of November the company called for payment of $133.74. When questioned who ordered the item they gave a name of a person that does not work and never has worked for our hotel. No contact information was left except a fax number for this hotel. Jacob in accounting could not say who contacted whom for this order. We asked if our staff called them or if Jay called the hotel directly. Again, Jacob could not say. When questioned about returning the item we were told at that time that whomever ordered the item was informed that it was a 30 day trial and if we were not satasfied with the product we could sent it back. However the 30 day trail ended in August 2014 and it is no longer eligible for return. We asked if Jay had a recording of whom he spoke with to order it and Jacob again said he did not know. However Jacob also said that he spoke to someone in our accounts payable department who asked for a 30% discount and said the ownership would call to pay the invoice. We have no account department. When questioned for the name of this person he said he did not know. I kindly asked him to talk with Jay and figure it out because we did not order the product and we have no use for it so we will not be paying the bill. Lara, Austin, Texas