• Report: #594546
Complaint Review:

Certegy Check Cashing Services

  • Submitted: Mon, April 19, 2010
  • Updated: Mon, April 19, 2010

  • Reported By: Chris — Keller Texas United States of America
Certegy Check Cashing Services
601 Riverside Avenue Jacksonville, Florida United States of America

Certegy Check Cashing Services Fidelity National Information Services (Name after Certegy merged with them in 2005) Arbitrarily Declined a State Issued Child Support Check after cashing 2 previously. Jacksonville, Florida

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I tried to cash a Texas State Child Support Check at Wal-Mart on 17 April 2010.  I had three checks the State sent me.  The first two were $75 and $90.  They were cashed without a problem.  The 3rd check was for $135 and was declined.  This check is from the Texas Comptroller... a government check.  I called the number on the slip I was given and the automated voice told me that there was NO negative information that was used to make their decision.  I simply did not meet their arbitrary profile to cash a STATE CHECK.  

I could possibly understand their services if I were trying to cash a personal check as they are meant to protect the companies that use them from fraud, but it's a STATE CHECK!  Do they not trust the State of Texas to honor their checks!? This is absolutely ridiculous.

This report was posted on Ripoff Report on 04/19/2010 08:12 AM and is a permanent record located here: http://www.ripoffreport.com/reports/certegy-check-cashing-services/jacksonville-florida-32204/certegy-check-cashing-services-fidelity-national-information-services-name-after-certegy-594546. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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