• Report: #1323014
Complaint Review:

Certified Doc Prep Services, LP

  • Submitted: Wed, August 17, 2016
  • Updated: Wed, August 17, 2016

  • Reported By: Jeff — Kansas City Missouri USA
Certified Doc Prep Services, LP
1015 E Imperial Hwy #C8 Brea, , California USA

Certified Doc Prep Services, LP, Nationwide Student Loan Center, NSLC, INVIO Document Preparation Services Charged for a free service and did not deliver nor refund my money. Brea, California

*REBUTTAL Owner of company: Logical

*REBUTTAL Owner of company: Invalid Company Association

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Avoid this company. The following services they offer are 100% FREE!

  • Student Debt Services
  • Student Loan Forgiveness
  • Teacher Loan Forgiveness
  • Student Loan Consolidation
  • Student Loan Consolidations
  • Student Loan Payment Reduction
  • Student Loan Repayment Options
  • Income Based Repayment
  • Standard Repayment Plan
  • Graduated Repayment Plan
  • Income Contingent Repayment
  • Student Loan Consolidation
  • Lower My Payment
  • Federal Student Loans
  • Private Student Loans

They promise to help reduce, refinance or consolidate your student loan debt. Certified Doc Prep charges $900.00 for any of the services listed above. If you speak with Federal Lenders at Fed Loan Servicing or other lednding institutions you find out all the services listed above are available to anyone for FREE!

During enrollment the agent promised a 100% Money Back Guarantee if you are not statisfied with their service.
NOT TRUE!!

They will ignore your phone calls and emails requesting a refund.

Educate yourself through online research or seek professional financial advisors to determine the best solution to repay your student loan debt.

Do not pay any organization money to file paperwork on your behalf for services that are available for free.

Do not get scammed!

Below are several articles, a lawsuit pending and videos that warn of this exact scam. Wish I had found these sooner.

Student debt companies are charging vulnerable borrowers for services they should get for free

http://finance.yahoo.com/news/student-debt-relief-scams-target-vulnerable-borrowers-215013828.html

Common Student Loan Scams and How to Avoid Them

https://www.legalzoom.com/articles/common-student-loan-scams-and-how-to-avoid-them

Fear the Reaper: Student Debt Services Raise Suspicion

http://www.usnews.com/news/articles/2014/11/14/student-loan-consolidation-cottage-industry-grows-with-targeted-ads

4 Ways to Spot a Student Loan Scam

https://www.nerdwallet.com/blog/loans/student-loans/how-to-spot-student-loan-scam/

I have received mail about eligibility of consolidation on my student loans and I don't know if I should trust it. Help!

https://www.reddit.com/r/StudentLoans/comments/3v5ldy/i_have_received_mail_about_eligibility_of/

Certified Doc Prep Services Scam

https://www.reddit.com/r/StudentLoans/comments/4wwjzu/certified_doc_prep_services_scam/

Lawsuit

http://www.illinoisattorneygeneral.gov/pressroom/2014_07/20140714b.html

Student debt relief scams on the rise

https://www.youtube.com/watch?v=ws8DKwSC5oo

Papantonio: The Student Loan Scam Industry

https://www.youtube.com/watch?v=bOf3VZSAcWo

I-Team: Beware Student Loan Debt Relief Scams

https://www.youtube.com/watch?v=7Toqo2CLAng

Student Loan Consolidation Scams

https://www.youtube.com/watch?v=VMIOID67c20

 

 


This report was posted on Ripoff Report on 08/17/2016 11:33 AM and is a permanent record located here: http://www.ripoffreport.com/reports/certified-doc-prep-services-lp/brea-california-92821/certified-doc-prep-services-lp-nationwide-student-loan-center-nslc-invio-document-pre-1323014. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 0Consumer 2Employee/Owner
Updates & Rebuttals

#1 REBUTTAL Owner of company

Logical

AUTHOR: Logical Person Who Listens - (USA)

First you claim your lender who is service provider  told you that you could of done this for free. Then Why are you looking for out side help, and Secondly let's be truthfully honest, the company you claim to be your lender is not true, your lender is the US Dept of Education, these servicing banks are Collectors who are for profit companies that make their money from the interest you accrue on your loans, so the longer your with them the more profit they make. These companies that do the document prepartion are pissing these so call lender's you claim off because you save 100's maybe 1000's of dollars they had planned on profiting from servicing your loan.

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#2 REBUTTAL Owner of company

Invalid Company Association

AUTHOR: Invio DPS - (USA)

As the owner of Invio Document Preparation Services, the very first fact I would like to clarify is that the writer of this report has associated a laundry list of companies that have NO affiliation with the company that actually mistreated the client that wrote the report. In this fashion, this is a crime. It is called libel.

If there was an issue with a client that was actually serviced by our company it would be very, very important to resolve an issue of this magnitude and I hope that the parties responsible own up to the actions which created this situation. 

I hope the writer finds solace in their emotional state that they have commited an illegal activity in labelling my company responsible for someone else's actions. 

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