Complaint Review: Certified Tire And Service Centers - victorville California
- Certified Tire And Service Centers 14918 Seventh St victorville, California United States of America
- Phone: 7602418802
- Web: www.certifiedtire.com
- Category: Auto Repair Service
Certified Tire And Service Centers going in for an oil change and a tire $600 later my oil pan needs to be replaced !! its now leaking oil !! but they didnt do it.... victorville , California
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so I called the corporate office...spoke to a "customer service specialist" By the name of Dan didn't help just basically threw his 31 years in the business around and had an I know more than you attitude...very rude and abrasive not professional at all just told me it was not their fault its a manufacturers defect and that he sees it all the time he knows a little more than the Chrysler service techs because his 31 years in the business....wow...obviously he didn't know too much seeing i called the Chrysler corp. and they haven't heard of any such defect....now he offered to fix it at cost to me...if his shop broke it why do i have to pay to fix it...again right the wrong that was done to your customer if your about your customer service!!! if I knew better I would not have went there !! now here it is 1 week and 1 day later and now I am leaking oil !! Thanks for fixing my car guys !! I just want my oil pan replaced but I want them to pay for someone else to fix it...I would not go back there for any reason !!
This report was posted on Ripoff Report on 05/31/2012 05:21 PM and is a permanent record located here: https://www.ripoffreport.com/reports/certified-tire-and-service-centers/victorville-california-92392/certified-tire-and-service-centers-going-in-for-an-oil-change-and-a-tire-600-later-my-oi-891286. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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