Complaint Review: Charles Ashmore - Lake Charles Louisiana
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- Author Confirmed
- Charles Ashmore P.O. Box 6407 Lake Charles, Louisiana U.S.A.
- Phone: 337-480-3963
- Web:
- Category: Corrupt Companies
Charles Ashmore - DoublePayBack.com - Digibrek ripoff - NO Refund even after I returned the $692.00 product!!! Lake Charles Louisiana
*Author of original report: He Refunded My Money
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Hello,
I purchased an information product from digibrek via their website at www.doublepayback.com. I paid $692.00 plus shipping on January 2, 2006. I received the product on January 5, 2006. I spent the next several days looking at the product. I decided that the product wasn't what I was looking for.
On the website it said I could return the product for 100% refund guaranteed with no questions asked. I emailed Charles Ashmore from digibrek at info@doublepayback.com on January 8, 2006 letting him know that I wished to return the product and I asked to confirm the address to send the product back.
He emailed me on January 9, 2006 stating to send it to:
Digibrek
5738 Hemlock St.
Lake Charles, LA 70605
United States
I sent the product via UPS
http://www.theupsstore.com/tracking/tra.html
and using the tracking #:
MMAB23TZUDTB7
It arrived at his place on January 16, 2006.
Since then I have emailed six times and phoned 3 times. The phone number I used was the one on the website (337-480-3963). I have not been given a response. All communication has been ignored. Each time I have given my name, phone number, email address and what the purpose of the communication. I have requested to have my $692.00 refunded via my paypal account because that is how I paid for the product.
Minimally I want them to respond to me and let me know when I can get my refund. Ultimately I want my $692.00 back.
I have filed a complaint with the BBB.org and hope this gets resovled soon.
I sure wish I had found this site before I purchased the product!
Connie
Chico, California
U.S.A.
This report was posted on Ripoff Report on 02/13/2006 05:13 PM and is a permanent record located here: https://www.ripoffreport.com/reports/charles-ashmore/lake-charles-louisiana-70606/charles-ashmore-doublepaybackcom-digibrek-ripoff-no-refund-even-after-i-returned-th-176105. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Author of original report
He Refunded My Money
AUTHOR: Connie - (U.S.A.)
SUBMITTED: Friday, February 17, 2006
Hi,
After I made the BBB complaint on Monday 2-13-06 they contacted Charles Ashmore yesterday 2-16-06.
Today he refunded my money!
He said that they had some business management problems and was installing a new system to handle the growth of the business.
Well, after a month and a half of being ignored, I am just happy that it worked out.
This case is settled.
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