Report: #584023

Complaint Review: Chase Home Finance LLC - Glendale Colorado

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Submitted: Mon, March 22, 2010
Updated: Mon, March 22, 2010
Reported By: Michele — Colonial Beach Virginia United States of America

Author Not Confirmed

Why?

Chase Home Finance LLC 4500 Cherry Creek Dr. South Ste 100 Glendale, Colorado United States of America

Phone: 800-446-8939
Web:
Category: Loan Modification

Chase Home Finance LLC Loan Modification Process Was Not A Process At All, No One Knows What's Going On, It Is The Worst Nightmare! Glendale, Colorado

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We filed with Chase Finance to get a loan modification about April of 2009. Since then it has been a nightmare! Yes, a nightmare! There is no rhyme or reason to their processes!

We got harassing phone calls from customer service reps while our loan modification was under process. We were told to ignore the phone calls. We were also told a few more times to refax and refax the same information to them.

This went on for literally months! It wasn't until the other day another customer service person called and said they would "check" the status of our loan. She said that it had been denied the day before!

Well we haven't received anything in the mail, nothing! I truly believe that this whole thing is a scam that they were so overwhelmed and just did not even bother to process alot of the loan modifications.

The whole Obama thing is a joke, do our politicians and banks really care about us? My educated guess is NO!

This report was posted on Ripoff Report on 03/22/2010 12:23 PM and is a permanent record located here: https://www.ripoffreport.com/reports/chase-home-finance-llc/glendale-colorado-80246-1531/chase-home-finance-llc-loan-modification-process-was-not-a-process-at-all-no-one-knows-w-584023. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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