Complaint Review: Chase Home Finance - Columbus Ohio
- Chase Home Finance 3415 Vision Dr. Columbus, Ohio United States of America
- Phone: 1-800-873-6577
- Web: https://www.chase.com/online/Home-L...
- Category: Mortgage Companies
Chase Home Finance JP Morgan Chase, Chase Home Lending Refusing to send me an esgrow check I can cash from the sale of my home. Columbus, Ohio
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My husband & co owner of my home passed away. A few months later, I sent them a death certificate. About 9 months after sending the death certificate, I sold our home. Chase refused to remove my husband from the account & sent the check in BOTH our names so we BOTH had to sign it. When I called requesting what I could do with a check made out to a dead man, they said they would change the account & send me a new check if I filed their lengthy paperwork, which had to be notarized & cost money to send. I did this TWICE because they refused to accept it.
After they requested the paperwork a third time (I filed an investigation with them), I filed in small claims court. Now they are refusing to send me a check (the check to my late husband was dated January 2011 & I began this process dilligently after being told my bank would not process the check February 2011) stating I need to contact the bank I have my accounts with, this is an issue with them, NOT CHASE. This was the same person that requested I remove my husband's name from the account the third time. My account with Chase is closed, the loan is paid off.
Why wasn't I told this February 2011? Why did they request I spend so much time & wasted energy? They would rather hire an attorney then pay me my money. I will never finance anything through Chase as they are using their status & size to steal my esgrow money. Now I have to take off work & deal with these rude people in court. Thanks, Chase.
This report was posted on Ripoff Report on 07/02/2011 06:01 PM and is a permanent record located here: https://www.ripoffreport.com/reports/chase-home-finance/columbus-ohio-43219/chase-home-finance-jp-morgan-chase-chase-home-lending-refusing-to-send-me-an-esgrow-check-748502. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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