• Report: #1064340
Complaint Review:

Chatfield Stables

  • Submitted: Wed, July 03, 2013
  • Updated: Wed, July 03, 2013

  • Reported By: dhmachura — denver Colorado
Chatfield Stables
11500 North Roxborough Park Road Littleton, Colorado USA

Chatfield Stables This stable took $ 60 in cash that I made in good faith to reschedule a ride. I was told that I could reschedule. Littleton Colorado

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Consumer's Original Complaint :

Misrepresentation of policy

I scheduled a ride at this stable and unfortunately had left my wallet at home.  I only had $ 70 in cash (they do not take credit cards) and they failed to inform me that I would have to pay $ 8 to enter the park.  I gave the $ 60 in cash, in good faith, to an employee who said I could reschedule the trip.  Upon calling the very unpleasant gentleman who manages this stable, he informed me that I could not reschedule the trip and that he would not refund me the $ 60 in cash I had given them.  Now I ask you, why would I give them $ 60 in cash as an apology.  Further, he informed me that they kept the money as they had prepared the horses.  I believe that equates to $ 30 per horse to put a saddle on it.  I would never have given them the money had I known this would happen.  If they wish to institute such a policy, I believe they would be better served to take deposits on their rides using a credit and/or debit card so they can keep the deposit should one not show up.  Their practices are clearly fraudulent and I emphasize, what person in their right mind would just hand over cash money when they could have merely left.  The manager is rude and uncooperative.  I am a single unemployed mother of one and wanted to treat my 12 year old to a nice time.  I would like a full refund from this stable.  The entire circumstances surrounding this unfortunate occurrence clearly evidence their poor business practices.


This report was posted on Ripoff Report on 07/03/2013 10:31 PM and is a permanent record located here: http://www.ripoffreport.com/reports/chatfield-stables/littleton-colorado-80125/chatfield-stables-this-stable-took-60-in-cash-that-i-made-in-good-faith-to-reschedule-a-1064340. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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