Chevron Oil Stop ripoff - Oil and fluid change ruined my brakes, resulted in the loss of my car Fair Oaks California

Okay, as unfortunately as your circumstances are, the bottom line is that you noticed a problem, and IGNORED IT. Yes, a mistake was made, but the company is not to blame, the employee is to blame, if he/she wasnt paying attention and made a mistake, he/she should be fired. You cant blame an entire corperation for one individuals mistake. You could have taken the van to a brake mechanic early on just to FIND OUT what the problem was, most of them will check out your brakes for free... and they could have caught it early. BUT YOU CHOSE TO IGNORE IT. That was YOUR mistake, not Oil Stop's. Yes, they made the original mistake, and you wouldnt have had any problems had you not had that happen to you, but lets face it, a 10 year old ford van? it was gonna die on you anyway. Cry a river, build a bridge, and get over it. Rescue Missions sell cars cheap, save your penny's, your alluminum cans and whatever else you can do while on disability, and get a cheap car, just to get you around. Giving up just makes you pitiful. Get over it, life happens, but what you do with it is up to you, get off your a*s and do it.

neglegence has a broad meaning, i agree, but how many of you would say this person doesnt have a case if it were you? ive been in the car business for 25 years, and ive seen alot of stuff. i know how these fast OIL CHANGE places work, its "get em in and get em out" !!!

these people are nothing more than grease monkies. not even in the class of shade tree machanics, anyone taking their vehicles to them have to take in consideration how much they value thier lives and the lives of thier families, i would never recommend quick oil ,quick lubes of any kind, ive seen some of these idiots try to change air in tires.wish i could help more.

In this report the writer acts as though just because someone is young they cannot know what they are doing. I am young and I worked in an Auto shop for a year. Im not an expert, but I do know about cars.
The writer should have known better than to drive at all with bad brakes, let alone for months. Thats a no-brainer.
And its also a no-brainer that when something goes wrong with your car right after being worked on that the smart and safe thing to do is to go back to that place ASAP. 99.9% of shops will not charge you to have them look at the problem if they did the work.
Also, people need to read the small print! If the owner of the vehicle had read the small print before they signed the repair order then they would have seen that if a vehicle remains at a repair shop for more than 30 days the repair shop automatically can file an express lein on the vehicle. Did the owner ever think about the fact that in them not paying for the repairs done that the shop was out the cost of the parts and what they paid their mechanics? They lost money in fixing your car, therefor it is their legal right to put a lein on your car to try to recover some or all of the money they put into your repairs.
Most repair shops would have charged you a storage fee for letting your peicer' sit on their property and take up space.

My consumer advice is that people should pay attention, ask questions, read the small print, and always get a repair order "ESTIMATE" prior to any repairs being done. It is illegal for a repair shop to give you an estimate and then to exceed the estimated price on repairs without getting your authorization first or informing you that the additional cost is required. (But if you dont have proof of the estimated price your S.O.L.!)
Take this advice from someone who has worked at an auto shop and knows!

Oil Stop is not a Chevron company, they sell Chevron products. If you buy a set of Goodyear tires from Wal-Mart, and they install them improperly, you wouldn't complain about Goodyear Wal-Mart, would you?

Chevron had nothing to do with the poor service you received. Your complaint is against Oil Stop, and Chevron should not be mentioned.

ChevronTexaco Employee

You state in your report that the brakes were getting hard to use, but you drove the vehicle anyway. The brakes completely failed, and you continued to drive the vehicle with your children in it. That was pretty reckless.

As far Oil Stop being responsible for your vehicle, that is a pretty far stretch. You took the vehicle to another repair facility, and not back to them first. You would first have to PROVE they are responsible for the oil in the brake lines. Though it is most likely thier fault, you would have to PROVE it.

Even if you could prove they put oil in your brake lines, that did not cause the loss of your vehicle. You not paying the bill at the repair facility caused the loss of the vehicle. Oil Stop would only be repsonsible for the repair of the vehicle, but since you did not pay for that, there is no amount they should reimburse you.

Now if you could prove they were responsible, and if you had paid for the repairs, perhaps then reimbursement could be made. However, Oil Stop could argue that you knew there was a problem before the complete failure, therefore, you would have to show what damage was from there mistake and what damage was from your neglect.

However, if you authorized $600 to Quality, and they charged you $800, then you should bring that up with the B.A.R. in California for a possible refund. However, since you did not pay, there is no money to refund.

It will still be a good idea to contact the B.A.R., perhaps there is recourse available to you.


Good luck