Complaint Review: Chevy Chase Bank Ccbilling - Internet
- Chevy Chase Bank Ccbilling chevychasebank.com ccbill.com Internet U.S.A.
- Phone: 888-736 6474
- Web:
- Category: Credit Card Fraud
Chevy Chase Bank - Ccbilling ripoff double charge double refund service canceled charged again after the fact no service reinstated Internet
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I first signed up for a subscrition to femjoy.com on 12/05/06.
the original charge was $49.95 for 90 days of service paid by visa check card thru ccbilling. 12/7/06 ccbilling double charged me.
I called ccbilling about it, they denied it and told me to go to my bank (chevy chase bank).
the bank issued a provision deposit for $49.95 and filled out a fraud charge to receive the $49.95 back.
12/13/06 ccbilling refunded my money. I called and told chevy chase bank this and requested for the provisional credit to be removed.
My subscrition service was canceled by ccbilling on 1/23/06 because the bank never removed the provisional credit and issues a charge back to ccbilling to recover the "bank's money" aka provisional credit which was suppose to be removed over 15 days prior.
2/1/07 I went to the bank to find out why they had issues the charge back to ccbilling on 1/23/06. I was told by the bank that a customer advocate would be calling me and that all my money was refunded and ccbilling was blocked from further removing money from my account.
2/05/07 chevychase bank then removed $49.95 from my account and repaid it to ccbilling. No customer care advocate ever called. The bank refuses to give me a phone number for their customer care advocate group... I seriously doubt it even exsist.
In the end-I don't have my subscrition and I don't have my money because chevy chase bank failed to do their job, even after I personally requested that the bank remove the provisional credit, and now I am with out my money and my services I paid for. The bank told me I have no recourse.
Even though ccbilling has their money now, they refuse to reinstate the remainder of my service.
L.M. Blankenship
bowie, Maryland
U.S.A.
This report was posted on Ripoff Report on 02/06/2007 12:29 PM and is a permanent record located here: https://www.ripoffreport.com/reports/chevy-chase-bank-ccbilling/internet/chevy-chase-bank-ccbilling-ripoff-double-charge-double-refund-service-canceled-charged-a-234679. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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