Report: #1079773

Complaint Review: ChexSystems Support

  • Submitted: Wed, August 28, 2013
  • Updated: Wed, August 28, 2013
  • Reported By: Rachel — Salem Oregon
  • ChexSystems Support
    400 john Young Parkway
    Orlando, Florida

ChexSystems Support, Jeremy, Thomas, Ripoff, Orlando Florida

Show customers why they should trust your business over your competitors...

Back in February 2013, I contacted what I believed was Chexsystems to pay off a debt owed to a bank.  The company I spoke with said they would take my payment of $647.00 and remove me from Chexsystems.  Nievely I assumed that’s how it worked.

 On july 26th 2013 I contacted the real Chexsystems and they had no record of my payment and said they were not the debt collection for the bank that I owed money to.  After several phone calls I was able to find  the company who took my money called Chexsystems Support. They told me my account was on hold from being removed from Chexsystems because I had not sent them a copy of my consumer report.  I spoke with a rep named Jeremy and he said he would send me a money order refund in the full amount and I would receive it in 7-10 business days. 

On August 26th 2013 I had still not received anything in the mail in the form of a refund.  I called back and spoke to a man named Thomas.  He told me they didn’t do refunds and that I only needed to give him a copy of my consumer report and SSN#.  I refused to give him both and insisted on a refund and he hung up on me.  I called back three more times and the result was the same.  He just kept hanging up on me. I called a fifth time and spoke with Jeremy again.  As I was explaining to him I had not received my refund he hung up on me too.

Is this Ripoff Report About you?
Ripoff Report A business' first line of defense on the Internet.
If your business is willing to make a commitment to customer satisfaction Click here now..

Does your business have a bad reputation? Fix it the right way. Corporate Advocacy Program™

Set the record straight: Arbitration Program

SEO Reputation Management at its best!

This report was posted on Ripoff Report on 08/28/2013 09:27 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
Ripoff Report Recommends
ZipBooks Accounting Software

Advertisers above have met our
strict standards for business conduct.