Complaint Review: Chimnee Cricket - Wayne Pennsylvania
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- Author Confirmed
- Chimnee Cricket 295 E Swedesford Road Wayne, Pennsylvania U.S.A.
- Phone: 888-766-8633
- Web:
- Category: Cleaning Services
Chimnee Cricket ripoff reschedules work but does not show, avoids calls Wayne Pennsylvania
*UPDATE Employee: Michelle is impatient and doesn't understand why she had to be rescheduled.
Show customers why they should trust your business over your competitors...
Chimnee Cricket came out promptly as scheduled to clean my chimney and clean my dryer vent. They suggested that I replace the vent for several valid reasons and rescheduled the work for a Saturday. They charged me $50.00 deposit to order the vent.
As it turns out, Chimnee Cricket is not even open on Saturdays. I waited 3 hours for them to arrive and they never showed up. They will not return my calls. I regret ever giving them a dime.
Michelle
Elkins Park, Pennsylvania
U.S.A.
This report was posted on Ripoff Report on 08/11/2005 12:38 PM and is a permanent record located here: https://www.ripoffreport.com/reports/chimnee-cricket/wayne-pennsylvania-19087/chimnee-cricket-ripoff-reschedules-work-but-does-not-show-avoids-calls-wayne-pennsylvania-153341. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
Michelle is impatient and doesn't understand why she had to be rescheduled.
AUTHOR: Tiffany - (U.S.A.)
SUBMITTED: Wednesday, October 12, 2005
Michelle had tried contacting us during the summer on a Saturday. The OFFICE does not open on a Saturday but the technicians do work on Saturdays.
I personally tried to contact her. But no response back, it was like playing phone tag. But we had to reschedule her over again due to rain weather a week before that causes us to be unable to finish our recent jobs.
If you were to pay over 5 thousand dollars worth of work, and it rained a few days, wouldn't you want them back out the next nice day? We have to make sure we're still at one job site before we can move on to the next. Sometimes customers don't understand how Home Repairing business works. We function according to weather.
If Michelle is interested in receiving her deposit back why hasn't she contact us stating so? And so far i only heard from her once back complaining because we had to reschedule her.
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