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Report: #1081632

Complaint Review: Choice Green Coffee Bean - Las Vegas Nevada

  • Submitted:
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  • Reported By: angry-consumer — Middleburg Florida
  • Author Not Confirmed What's this?
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  • Choice Green Coffee Bean Las Vegas, Nevada USA

Choice Green Coffee Bean HUGE scam!! Las Vegas Nevada

*UPDATE Employee: Choice Green Coffee Customer Service

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I ordered a trial of the product and unknown to me, this company includes the shipping period in the 12-day trial, which is even more interesting because the email tells you that it can take approximately 7-days to even receive the product! I know for a fact they did not ship out the product 1 business stay later, because I ordered on a Friday and they did not contact me to 'verify my address' until Wednesday, and then I did not receive it until Saturday... Here it is the following Wednesday and I was charged to have a 30-day supply sent out to me. When I called to request a refund I was told it wouldn't happen until I returned the item, which is fine but I am responsible for payment for shipping it back! I told them I am going to call my bank and have them stop payment on their unauthorized charge and they proceeded to explain to me the repercussions of doing such a thing because "I agreed to the terms and conditions". NO! I agreed to EVALUATE the product for 12-days and decide if I wanted to continue, not wait for 9 days and then get charged after 3-days of evaluation. 

I fully intend on filing complaints with each and every government run agency to have this company shut down from scamming any future consumers. 

This report was posted on Ripoff Report on 09/04/2013 12:22 PM and is a permanent record located here: https://www.ripoffreport.com/reports/choice-green-coffee-bean/las-vegas-nevada/choice-green-coffee-bean-huge-scam-las-vegas-nevada-1081632. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 UPDATE Employee

Choice Green Coffee Customer Service

AUTHOR: Customer Service - ()

POSTED: Thursday, October 17, 2013

Choice Green Coffee is dedicated to an extremely high standard of customer care and we are committed to wholly resolving any and all concerns that our customers may have about their purchase.  Our commitment to providing the highest quality service possible is reflected in the following policies:

- A 30-day money back guarantee.  If you’re not satisfied with the product for any reason at all, simply let us know and we’ll issue you a full refund.  No questions asked.

- A risk-free 12-day trial.  We give our customers a generous trial period with the product so they’re able to try it before purchasing it.  Again, if for any reason at all you’re not satisfied, please contact customer service and we’ll cancel your account to ensure that you’re charged nothing further.

Please note that while this is a free trial, it is not a free sample.   It wouldn’t be viable for us to send out thousands and thousands of free bottles every month, but we can offer a trial period on the product so there’s no risk for our customers and they have ample opportunity to try it to see if it’s right for them.  A large majority of our customers who take advantage of this free trial go on to take Choice Green Coffee month after month and they do so because they experience results.  It works.

These results are a reality of Choice Green Coffee’s key ingredient: chlorogenic acid, which is found in our 100% pure green coffee bean extract.  Chlorogenic acid has been specifically shown to inhibit an enzyme (glucose-6-phosphatase) that promotes the formation of glucose in the liver, leading to glycemic control and weight loss.


Our corporate mailing address:

Choice Green Coffee
PO Box 30816
Salt Lake City, UT 84130


Our website:

http://www.choicegreencoffee.com

And lastly, please call us.  1-888-241-0110.  Our customer care department is available Monday to Friday from 9:00am to 5:00pm MST, and we want to hear from you.


Thank you for your time, thank you for your interest in Choice Green Coffee, and we look forward to helping you achieve your weight loss goals.

Best Regards,

Choice Green Coffee, Corporate

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