Report: #977517

Complaint Review: Christmas Tree Martket

  • Submitted: Mon, December 03, 2012
  • Updated: Mon, December 03, 2012
  • Reported By: GJ — Hickory North Carolina United States of America
  • Christmas Tree Martket

    Internet
    United States of America

Christmas Tree Martket horrible customer service, Internet

Show customers why they should trust your business over your competitors...

Horrible Customer Service....

Ordered a tree and when it was not shipping I call to see why.  Was told it was out of stock even though I have a order confirmation number.  I asked why I had not been called and the service rep indicated they did not make those calls.  Ask how long it would take to verify the status of the order and was told it could take 48 hours.  Tree was never in stock.........

No effort at all to resolve the issue without my attempts to do so.....I have repeatedly asked that the card charged be credited since they charge card knowing of the out of stock item.  We are now into week two with no response on the credit from them.

Stay away from this company.
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This report was posted on Ripoff Report on 12/03/2012 05:28 PM and is a permanent record located here: http://www.ripoffreport.com/reports/christmas-tree-martket/internet/christmas-tree-martket-horrible-customer-service-internet-977517. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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