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Report: #678397

Complaint Review: Chuck Fairbanks Chevrolet - DESOTO Texas

  • Submitted:
  • Updated:
  • Reported By: Sissy — whitney Texas U.S.A.
  • Author Confirmed What's this?
  • Why?
  • Chuck Fairbanks Chevrolet 629 n Interstate 35 e DESOTO, Texas United States of America

Chuck Fairbanks Chevrolet CHARGED FOR RECALL REPAIRS AND DID NOT REPAIR THE VEHICLE DESOTO, Texas

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DO NOT BUY A VEHICLE HERE....AND CERTAINLY DO NOT GO HERE FOR REPAIRS!!

BIG CHEATS!! I HAVE BEEN A REPEAT BUYER,BUT DISCOVERED THE RIP OFFS

TOO LATE. THEY WERE SUPPOSED TO GIVE ME EMPLOYEE COST FOR VEHICLE

THRU MY COMPANY DISCOUNT...AFTER 3 TALKS WITH THE SALES MANAGER,I

DID FINALLY GET MSRP,AND 3 REBATES THEY HAD NOT GIVEN ME.

GM INFORMED ME THAT MSRP IS STILL NOT THE EMPLOYEE DISCOUNT!!



IT WAS UPSETTING TO HAVE THE SERVICE MANAGER GIVE ONE REBATE AT

A VISIT AND ADJUST PRICE $2,000 A VISIT...IMAGINE HOW MUCH YOU

ARE OVER CHARGED, IF EVERY TIME YOU RETURN SAYING,"I DON'T WANT

THIS VEHICLE, GIVE ME BACK MY MONEY"... THEY KNOCK OFF ANOTHER



$2,000!!!

I WAS CHARGED FOR A RECALL REPAIR, THEN WHEN WENT BACK

WITH SAME PROBLEM UNDER WARRANTY FOR REPAIRS, THEY CHARGED ME AGAIN BECAUSE I DID NOT HAVE MYRECEIPT!! I BROUGHT FOUND RECEIPT BACK TO THEM SINCE THEY SAID WOULDGIVE BACK THE MONEY....THEY REFUSED.

THEY SHOULD HAVE BEEN ABLE (AND OF COURSE THEY COULD) TO LOCATE MY REPAIR RECORDS ON THE COMPUTER.



I STILL HAVE THE SAME PROBLEM.

THEY KEPT MY VEHICLE TWO DAYS. I HAD TO RENT A CAR.

I HAVE SINCE BEEN UP TO DENTON,TX TO JAMES WOODS AND FOUND THEM

TO BE FAIR IN PRICE AND MADE REPAIRS WHILE I WAIT...PLUS THEY TREATED

ME WITH RESPECT AND WASHED MY CAR! I WILL DRIVE UP THERE AGAIN,EVEN

THO IT IS A LONG WAY FROM WHERE I LIVE NOW, CENTRAL TEXAS.



CAN'T FIND HONEST REPAIRS THERE EITHER.



DID NOT LIKE SERVICE IN WEST,TX OR WACO,TX. NOT FIXED THE



FIRST TIME AND OVER CHARGED.


This report was posted on Ripoff Report on 01/04/2011 08:24 AM and is a permanent record located here: https://www.ripoffreport.com/reports/chuck-fairbanks-chevrolet/desoto-texas-75115/chuck-fairbanks-chevrolet-charged-for-recall-repairs-and-did-not-repair-the-vehicle-desot-678397. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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