• Report: #1028018
Complaint Review:

chucks cake shoppe

  • Submitted: Wed, March 13, 2013
  • Updated: Wed, March 13, 2013

  • Reported By: RICK36 — fayetteville Arkansas United States of America
chucks cake shoppe
407 N College Ave fayetteville, Arkansas United States of America

chucks cake shoppe Worst cake and customer service fayetteville, Arkansas

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So disappointed in my daughters cake! It was the driest cake I've ever had in my life. Even a mom choked on first bite! So embarrassing to have 20 plates of uneaten cake I asked for no spray color and I got spray on cake and cupcakes I ordered. Name misspelled and the lady said "another weird name" as she took the cake to back to fix.

 I spent 95.00 and felt like it ruined my daughters party. I would not recommend. I have tried to contact owner/mgr. I wrote a private Facebook message (this is how I communicated how I wanted the cake to look like). They read my message four days ago, no reply. I called today and she said their cakes taste different because made from scratch and Ricks Bakery tastes like a box mix.

I said I didn't make the comparison! I think she is used to having to defend her cakes! She said her friend got a cake out of the same batch and called back to say how good it was. This was before I ever told her my name or when I picked it up! I asked name (first name) of mgr/owner and she said they don't share that info?? Really?? A first name? I won't order again and I recommend you don't ruin your special occasion, either.

This report was posted on Ripoff Report on 03/13/2013 09:06 AM and is a permanent record located here: http://www.ripoffreport.com/reports/chucks-cake-shoppe/fayetteville-arkansas-72703/chucks-cake-shoppe-worst-cake-and-customer-service-fayetteville-arkansas-1028018. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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