• Report: #354321
Complaint Review:

CIA - Credit Investigation & Arbitration

  • Submitted: Tue, July 22, 2008
  • Updated: Mon, July 28, 2008

  • Reported By:Sonoma County California
CIA - Credit Investigation & Arbitration
1655 Centurion Drive Santa Rosa, California U.S.A.

CIA - Credit Investigation & Arbitration Sonoma County Credit Restoration Service Fraud Santa Rosa California

*Consumer Comment: Apparently he is shady in more than one business transaction.

*UPDATE Employee: Disgruntle X-Employee

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I had the great fortune of working for this company being run from a garage, and multiple former addresses. They are run on a skeleton crew, if, with talented car salesmen, former Kirby trained tricksters as company presidents, managers. They create the illusion of departments, service, management personnel when there is in fact 2 people, at times 3 actually sitting in the office, if...

They sell a product that they really don't followup on, or care about nor have anything invested - it may as well be a vaccume cleaner they're selling. If you don't get a return call for months - you'll know why. They're in the business to act on your behalf to clean up your credit - stuff that you can do for yourself. It is a valued service considering the time constraints, if by the appropriate persons/company. Just not this one.

Also, they've put together an "affiliate program" for professionals i.e. brokers, or pro's within the financial sector - for clients, or those that encounter persons with bad credit...

This company is run by cons. One is Austin Canum, the other on 4/05/08 Chris Miranda the Pres was hunted by the NYPD - Staten Island for Grand Larceny for ripping off a cop! They flew to CA to take him back to NY. Details in the NY Post, Staten Island Advance.

Sonoma County, California

This report was posted on Ripoff Report on 07/22/2008 02:20 PM and is a permanent record located here: http://www.ripoffreport.com/reports/cia-credit-investigation-arbitration/santa-rosa-california-95403-4153/cia-credit-investigation-arbitration-sonoma-county-credit-restoration-service-fraud-s-354321. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

Apparently he is shady in more than one business transaction.

AUTHOR: Vinomann - (U.S.A.)

It's interesting what comes up 1st when you do a search for AUSTIN CANUM. I came across this post. Is this really a disgruntled ex employee or is there actually a shred of truth to there experience with him

I was looking for a vehicle. I needed one at that very minute. I found a 96 GMC Jimmy on craigslist. I asked Austin Canum 1 question was the advertisement accurate? (Original owner all preventative maintenance was done w/ sevice records) He assured me it was and he is a man of his word. The car was immaculate. Because his "word" supposedly meant a lot I did not negotiate. He was selling it for an apparent friend when the ad clearly stated 1 owner. There were 2 names Austin Canum and Greg Siewert on every other form but never both. Greg wasn't even around and his was the only name on the pink. Was this even a legit deal? Aside from that he did appear to have all paper work so we proceeded with the transaction. All services had been done he reassured me again. Handed me a large folder packet of records. It turns out the records were for the invoice of the car and reciepts. No service records. 3 days later the front brake pads were worn so bad they broke lose and wedged between the calipers and the rotor locking up my front end on the 101. I get the car home to start maintenance. I jack the car up and what do I see? A crack the size of Austins fat jarhead on the tranny that these idiots fixed with plumbers caulk. Guess what this thing will empty 5 quarts of oil in 5 minutes flat.
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#2 UPDATE Employee

Disgruntle X-Employee

AUTHOR: Tex - (U.S.A.)


*This company has a very high success rate of satisfied clients.

*This company has been around for over five years.

*The person reporting Negatively about the company worked for the company for five days. She was NOT a client nor was she ever taught how we actually do what we do. She did a great interview but her personality changed upon actually starting the job. When she was reprimanded for not following company procedure, on the 5th day, she decided to quit, and became very angry. Her pride was hurt. Hence the report she wrote. Despite the embarrassment of seeing this report, knowing what is REALLY going on, and from an inside look, her claims are actually very comical.

*Mr. Canum is NOT a con and for someone to get away with saying that publically about another person with no facts to back it up, should be unethical and illegal in itself.

*Starting in January 2007, Clientele of this company receives a telephone call from the staff, every 30-45 days. This is also written in the 12 month service agreement.

*Mr. Miranda was removed from the corporation in 2006 by the board of directors for unethical business practices. So how or why he has anything to do with the company after 2006, I have no idea...

*There are a number of things that this company does that a consumer can in fact do for themselves. However, most people are not experts in this field. That is why we hire mechanics, attorneys, accountants, loan brokers, etc... We may be able to do all these things ourselves and more. However, hiring a third party to work for you in any of the above mentioned fields of expertise is usually a good idea.
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