• Report: #140071
Complaint Review:

Cingular ATT Wireless

  • Submitted: Sun, April 24, 2005
  • Updated: Sun, April 24, 2005

  • Reported By:Carlstadt New Jersey
Cingular ATT Wireless
4300 Kell Blvd Wichita Falls, Texas U.S.A.

Cingular ATT Wireless ripoff requesting money for already paid and nonexistent, already paid charges without sending an actual bill Wichita Falls Texas

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I closed my account with Cingular in late December. My company offered to give me free phone service through Verizon and handled the payment of the $180 early cancellation fee. I paid the final monthly bill in early January 05 and never recieved a bill since then.

Suddenly a couple of weeks ago I recieved a "payment request" from Cingular telling me I have $285 due immediately. I called them and they agreed to send me a detailed billing summary.

The summary arrived in a large envelope. All it showed was my final monthly bill of approximately $39, which I paid (have proof on my credit card statement). A few days later I recieved a letter from a collection agency telling me I have to pay them $335!

To sum it up:
1. Closed account, paid all fees required at the time
2. Recieved no bill since the final payment early January 04
3. Suddenly I owe $335?!

A similar incident has happened to my mother who cancelled her AT&T account and paid in full almost a year ago. Around the same time I got the "money request" from Cingular, she got a letter from a collection agency demanding nearly $300! Seems like these people are out to squeeze every last time from dissatisfied customers who have decided to switch to other services.

Carlstadt, New Jersey

This report was posted on Ripoff Report on 04/24/2005 12:19 AM and is a permanent record located here: http://www.ripoffreport.com/reports/cingular-att-wireless/wichita-falls-texas-76309/cingular-att-wireless-ripoff-requesting-money-for-already-paid-and-nonexistent-already-pa-140071. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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