Report: #483106

Complaint Review: CIT Bank AKA Dell Financial Services

  • Submitted: Thu, August 20, 2009
  • Updated: Thu, August 20, 2009
  • Reported By: iris — Jacksonville Florida USA
  • CIT Bank AKA Dell Financial Services
    United States of America

CIT Bank , Dell Financial Services C/O Dell Financial Services LLC P.O Box 81567 Austin, Texas 78708-1567 Increase in annual percentage rate Jacksonville, Florida

Show customers why they should trust your business over your competitors...

I have had a Dell preferred account for several years, have never been late in a payment, and generally pay more than the amount required. 

Today I received a letter from CIT C/O Dell Financial Services stating that in response to current market conditions my annual percentage rate will increase from 23.99% to 27.24% by October 1, 2009.

In addition, the letter states very threateningly that if I choose to reject these changes, my credit rating will be adversely affected.  Then it is suggested that my credit rating will not be affected if I choose to pay off my account by October 1, 2009.

What I find incredibly objectionable is that Dell has had a profitable quarter. 

I am a college student with student loans in deferment.  Other than these I have very few outstanding credit balances.

I am planning on paying off my account....and will NEVER by another Dell.  I plan to advise my college which has a very large student base to get the word out that Dell is definitely not customer friendly. 

For those of you who are reading this, I would suggest that you check out Axxx(((REDACTED))) computers.  They are reliable, cheap and the company is much more user friendly.


<font color="red"><a href="/whyedited.asp" target="why">  sorry, allowing you to give a competitors name would instigate others to just file against their competition, to only come back later to suggest their company your comments on this  policy are welcome! CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report. </a></font>


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