Complaint Review: Citibank And CREDITNOTIFY - Sioux Falls South Dakota
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- Author Confirmed
- Citibank And CREDITNOTIFY P.O. Box 6500 Sioux Falls, South Dakota U.S.A.
- Phone: 866-775-0524
- Web:
- Category: Credit Card Processing (ACH) Companies
Citibank And CREDITNOTIFY "Let us know when she dies. Have a nice day!" was what I was told when trying to cancel card and service for relative who is in nursing home dieing. Sioux Falls South Dakota
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I have been trying for the last 2 months to get a credit card of a dieing relative cancelled as well as some service called CREDITNOTIFY that she wasn't aware she was paying. She was hospitalized a couple of months ago and I was given a Power of Attorney to handle her affairs.
There have been multiple calls including 2 where she advised both companies from her sickbed that I could speak on her behalf. I was told to send a fax with the power of attorney, customer number and her name and they would take care of the cancellation which I did June 4, 2009.
Yesterday, June 16, 2009, I received a letter from Citibank that the power of attorney required a notary seal which I was told by an attorney is not necessary. Hospice has advised us that her death is imminent so I will just wait for the death certificate as Citibank/CREDITNOTIFY advised me originally. It is unfortunate these companies have decided to be so difficult during what is already an extremely difficult experience. I will do my best to advise anyone I know not to deal with these companies.
Jeanne
Daphne, Alabama
U.S.A.
This report was posted on Ripoff Report on 06/16/2009 09:22 AM and is a permanent record located here: https://www.ripoffreport.com/reports/citibank-and-creditnotify/sioux-falls-south-dakota-57117-6500/citibank-and-creditnotify-let-us-know-when-she-dies-have-a-nice-day-was-what-i-was-to-462021. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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