• Report: #967028
Complaint Review:

City Grid Media, LLC

  • Submitted: Fri, November 09, 2012
  • Updated: Fri, November 09, 2012

  • Reported By: Michael — Fort Lauderdale Florida United States of America
City Grid Media, LLC
Internet United States of America

City Grid Media, LLC City Grid Provides No Service, Just Collects Your Money Internet

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City Grid is a company that is supposed to help created customized searchable business presence on its website. Unfortunately, they just collect your money. I entered into an agreement with them in March of 2012. We were told that a videographer would be at our office to prepare a custom video that would go along with our web presence on their search engine at citygrid.com.

The video was taken and approved by our office. At that time the charges (300/month) started. Unfortunately our business never appeared on their website, and could not be searched. The video also never appeared anywhere. After a month or 2 of runaround, I was able to get my account rep, Kong Nu, on the phone. He apologized profusely and told us we would get premium web services and an optimization specialist would call our office. None of this ever occurred.

To date, and after spending more than $1500.00, we still remained unsearchable on their website.

The only way our business name ever showed up was by typing the name of the business and the zip code for the business. That's what  every free search engine does. City Grid provided no enhanced anything.

They do however insist that you pay them for services they do not render.

Do not use this company. They have provided us with nothing, and I am sure will do the same for you.

They are absolutely dishonest.

This report was posted on Ripoff Report on 11/09/2012 02:26 PM and is a permanent record located here: http://www.ripoffreport.com/reports/city-grid-media-llc/internet/city-grid-media-llc-city-grid-provides-no-service-just-collects-your-money-internet-967028. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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