• Report: #426574
Complaint Review:

City National Bank

  • Submitted: Fri, February 20, 2009
  • Updated: Fri, February 20, 2009

  • Reported By:agoura hills California
City National Bank
225 Broadway, Suite 500 San Diego, California U.S.A.

City National Bank Be Wary of CNB Investment Services San Diego California

REBUTTAL BOX™ | Respond to this Report! | Consumer Comment

What's this?
Corporate Advocacy Program

Show customers why they should trust your business over your competitors...

What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

Set the record straight:
Arbitration Program

SEO Reputation Management at its best!

My grievance is with City National Bank (CNB) regarding their mismanagement of my 401K account. The following information was sent today to the SEC and my congressman Henry Waxman. We all must take responsibility for our investment decisions, to include which firms we use for our investments, but I never expected the following from CNB. I learned my lesson.

My 401K with City National Bank (CNB) has a Plan Entry Date of 1/1/1998.
The Plan# is 216503. The Plan Name is "ALLSTATE COMMUNICATIONS, INC. 401(K) PLAN".

Since my initial contribution to my CNB 401K I have made my own selections for how my money is allocated.

Prior to October 8, 2008 my 401K investment elections were in several stock funds, to include symbols NAMAX, PEOPX, DISSX, PESPX, and TEDMX.

On October 8, 2008 I transferred all money from the aforementioned stock funds into CNI CHARTER PRIME MONEY MARKET symbol CNMXX. My monetary value in CNMXX on October 8, 2008 was $100,317.98.

On January 2, 2009, CNB transferred all my money from CNMXX back into the aforementioned stock index funds.

On February 12, 2009 I logged into the CNB website fully expecting my money to still be in CNMXX. I was shocked to find that my money had indeed been moved to stock funds. I contacted Nanette Rojas, 1-800-660-6282 and 619-645-6162. She stated that CNB's intent was to reallocate my money into FIDELITY ADV FREEDOM 2025 A on Jan 2, 2009. She acknowledged that the bank made a mistake in moving my money into the stock funds NAMAX, PEOPX, DISSX, PESPX, and TEDMX. I received no notice from CNB regarding the reallocation of my money and I obviously provided no consent to the reallocation of my money. I asked Ms Rojas repeatedly why the bank would unilaterally change the allocation of my 401K without my consent. The response I got was that it was a one time event which will not occur again.

The value of my 401K account has dropped from $100,317.98 on October 8, 2009 to $90,789.82 as of Feb 19 2009. The loss is due to CNB's reallocation of my money. Ms Rojas has said that CNB will credit my account by approximately $2,300, but this amount has yet to appear in my account. Even if CNB credits my 401K account by $2,300, then I will still have suffered a loss exceeding $7,000.

I am not a lawyer nor am I an expert on financial securities. Thus, it is not clear to me whether I am a victim of gross incompetence at CNB, or whether there exists a violation of CNB's fiduciary responsibility in managing 401K funds, or whether I am a victim of outright criminal fraud at CNB. I am certain that CNB's actions have resulted in a material monetary loss to me and I would not be surprised if other people who use CNB's investment services have also suffered similar losses.

In summary, I recommend that you think twice before using CNB for investment purposes.

agoura hills, California

This report was posted on Ripoff Report on 02/20/2009 01:04 PM and is a permanent record located here: http://www.ripoffreport.com/reports/city-national-bank/san-diego-california-92101/city-national-bank-be-wary-of-cnb-investment-services-san-diego-california-426574. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Click Here to read other Ripoff Reports on City National Bank

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?