ClearPointDirect.com ordered one item #0200 cap rack 12 Dec 08 for $11.90 was charged twice on paypal 12 Dec 08. never received item. called 31 Dec for followup. was told warehouse closed will ship out next week, will credit paypal for overcharge.called 5 jan 09, # not in service. want money back in full. Quebec, H9R 4Z6 Quebec, Canada or Champlain NY-have no idea. may be fraud

ordered 1 (ONE) cap rack item #0200 from Clearpoint Direct 12 Dec 08. Was charged for 2 items- twice. $11.90 Two transactions #9U765792C52384413 and #9L847961873513442 on paypal. Only ordered one item. I called 31 Dec 08 to follow up to see where my order was-spoke with Christine, who was very rude. it was to be a Christmas gift, was told warehouse closed for holidays-i ordered 12 Dec and money taken out TWICE 12 Dec from my paypal account. Only ordered one item. she told me my paypal account would be credited in 24 hours. today is 5 Jan 2009 and I have not received the one item I ordered. and NO credit to my paypal account. I want my money refunded for the 2 times they charged me on 12 Dec 08. $11.90 and $11.90. Dont even bother to send me my product. i called their Number 888-840-9999 on 5 Jan 09 at multiple times and it is out of service. I need resolution NOW. thank you. never received email about confirmation of the order or when it would be sent out. did research on web of this company. it is a fraud. people beware. i want my money back

Christina
Indianapolis, Indiana
U.S.A.