• Report: #454528
Complaint Review:

Click Income / My Fitness

  • Submitted: Fri, May 22, 2009
  • Updated: Fri, May 22, 2009

  • Reported By:Linwood New Jersey
Click Income / My Fitness
9547 South 700 East Suite 200 Sandy, Utah U.S.A.


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I ordered a Free Trial of Tri Slim on-line on Aug. 28, 2008. After receiving the product and paying a nominal charge for shipping & handling, I did some research on the Internet and found that the product was not something I wanted to take. I called Tri Slim and canceled the order - thinking that that was the end of it. According to the site that I ordered from, if I canceled in the first 30 days, I would no longer receive the product or be charged. I did in fact receive another bottle of Tri-Slim - which I called the company about and upon returning it, they credited my credit card for the $59.99 that they charged incorrectly.

I was looking over my credit card statements and noticed a charge for $29.99 billed by My Fitness - ClickIncome out of Sandy, Utah, beginning in December 2008 and billed each and every month through April, 2009. That is 5 payments totally $149.95 for something I never signed up for, never got anything in return for and furthermore, I never even heard of the company. I called the 800 number on my statement and was told that when I ordered the Tri Slim that I automatically got a subscription to My Fitness (whatever that is???) at a fee of $29.95 per month. I told them that I canceled with Tri Slim. They said that since they are two different companies that I had to cancel with them as well. How could I do that when I had no idea that they gave my credit card information to this other company? I ended my relationship with Tri Slim and that is all I was required to do per their terms.

I said to the Click Income / My Fitness representative that this was FRAUDULENT behavior and that he should be ashamed of himself. He laughed and said, "I am ashamed...and the money keeps coming in." I then told him that I would do everything I could, including filing a class action lawsuit to stop him from ripping consumers off. This is terrible, illegal and furthermore, immoral and this company MUST be stopped!!!

Linwood, New Jersey

This report was posted on Ripoff Report on 05/22/2009 02:43 PM and is a permanent record located here: http://www.ripoffreport.com/reports/click-income-my-fitness/sandy-utah-84070/click-income-my-fitness-unauthorized-charges-credit-card-fraud-2999-every-month-454528. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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