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Report: #1373495

Complaint Review: Coal Cosmetics - Internet

  • Submitted:
  • Updated:
  • Reported By: Val — Heath Ohio USA
  • Author Not Confirmed What's this?
  • Why?
  • Coal Cosmetics Internet USA

Coal Cosmetics The company offered their product as a free trial, then dinged my bank account for $89.00 Internet

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After watching an improbably miraculous transformation of a wrinkled face into one that was line-free, I was lured into accepting the offer of a free trial of the magical Coal Cosmetics moisturizer.

The moisturizer rrived, together with eyer repair serum which I hadn't requested.  Needless to say, the product did not live up to its billing.  Shortly afterwards my bank called to ask if I'd authorized a transaction that appeared on my account.

This was when I discovered that my free trial was going to cost me $89.00 for the moisturizer and $86.00 for the unwanted eye serum.  To add insult to injury when I googled Coal Cosmetics to find a phone number, I found out that the same products were available from other vendors for $23.00 and $27.00.

After a heated exchange with Coal Cosmetics by phone I was offered a 25% refund on the charges.  Really depressing, though.

This report was posted on Ripoff Report on 05/16/2017 10:21 AM and is a permanent record located here: https://www.ripoffreport.com/reports/coal-cosmetics/internet/coal-cosmetics-the-company-offered-their-product-as-a-free-trial-then-dinged-my-bank-acc-1373495. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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