Complaint Review: Code Red 7
Code Red 7 Product did not work! Did not give full refund like I was told! Van Nuys, California
Before the 30 days was even up, they had already sent out an additional order and charged my account! I called immediately to tell them to cancel my orders and that I would be sending the products back because they did not work as well as the fact that I was upset that they had sent additional products before the 30 days was up! The representative cancelled any future orders. I sent the original order back by registered mail to ensure that a company representative would need to sign to verify that I had returned the product.
Once the second batch came, I called to tell them that I would be sending it back as well. At that time the second representative asked if I had obtained return authorization numbers for the first batch that I sent back. I told her that the first representative I talked to did not say anything about return authorization numbers. At that time I obtained RA numbers to send the second batch back. Once again, I sent it back by registered mail with a signature card.
I received a partial credit from them to my account approximately 3 weeks after I sent the products back. When I called to find out when the rest of my money would be credited, I was told that they only refund 25%!!! That was the first time I had even heard anything about a partial credit!!
This report was posted on Ripoff Report on 12/18/2012 02:41 PM and is a permanent record located here: http://www.ripoffreport.com/reports/code-red-7/van-nuys-california-91406/code-red-7-product-did-not-work-did-not-give-full-refund-like-i-was-told-van-nuys-cali-983911. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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