Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #812627

Complaint Review: ColibriMall.com - Santa Ana, California Internet

  • Submitted:
  • Updated:
  • Reported By: Ursula — Dallas Texas United States of America
  • Author Confirmed What's this?
  • Why?
  • ColibriMall.com 1436 E Borchard Ave Internet United States of America

ColibriMall.com Scammers! Santa Ana, California Internet

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

I placed an order with ColibriMall.com on 16 December 2011 for a cigar lighter. Their web site claims that all lighters are in stock.  I received an order confirmation from them that same night.  There appeared to be no further activity on the order, which didn't seem unusual, since I was waiting for the next correspondence to be a shipping confirmation.

Yesterday, 20 December, my payment for the order cleared my bank, and then I received an email from 'Support ColibriMall.com' simply stating that the model number was "discontinued and not available".  There was no apology for the inconvenience, no instructions on how to proceed for a refund or reorder...nothing. When I tried calling their phone number, a recording stated that they weren't taking calls.

I contacted my bank, which temporarily reversed the charges.  I also closed the debit card I used for the purchase, so that this place wouldn't have further access to my account.

This report was posted on Ripoff Report on 12/21/2011 07:00 PM and is a permanent record located here: https://www.ripoffreport.com/reports/colibrimallcom/internet/colibrimallcom-scammers-santa-ana-california-internet-812627. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now