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Report: #1401144

Complaint Review: Colin Singer - Montreal Quebec

  • Submitted:
  • Updated:
  • Reported By: Victim of Colin Singer — Hyderabad, Telangana, India Other India
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  • Colin Singer 515-4999 Ste-Catherine St. Montreal, Quebec Canada

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Colin Singer was approached in Feb 2016 through an online advertisement and given the mandate to support for two years for immigration and Job services. The criteria for selection was that being a local attorney, he would be well aware and positions to file the immigration papers more efficiently and use his good offices to accelerate the process legitimately. 

His failure modes:

1. A self Help mode is defined to apply for jobs remotely. It is very unlikely that a company would employ an applicant from another country without the credentials of citizenship 

2. An employment representative (David Foti) shares a bunch of self help document formats and disappears, never to get in touch with you again or respond to your queries.

3. The Accountant ( Carly Hogg Finn) is prompt enough to chase the client to swipe the card on time and waste no time in colecting the funds from the client.

4. On questioning the progress Colin sends a threatening mail to find another service provider if not satisfied with the services and warns and repeats that the funds are not refundable as the services are already provided.

5. The file changes hands from Caroline Ovall, to David Foti to Maria Parau with intermittent appearances of Vijay Jeshang. All of them communicate using the same email id csinger@immigration.ca

6. The list of organizations is an outdated list with a few companies not even existing right now. Colin Singer when questioned threatens to severe the contract when asked about the list validity and authentication.

7. Maria Parau carefully responds once in a while to inform that the points count is low and you need to take the English langauge test and again until the applicant can speak, write and read excellent english. Else the application would not go thru. Responses are delayed and so disconnectd that the client looses interest in the ordeal and find himself / herslef totally helpless, having paid the total amount for the services to Colin Singer. 

8. Finally when questioned, Colin Singer threatens with statements of "Dare Not...", "I warn You ....", "You got Execellent Services already from us".

9. He uses his attorney's mind to show Contractual complaince, in a ridiculous way without accepting his responsibility towards the local representation towards immigration services and HR services that he claims.

Please do not approach Colin Singer or his organization Canadian Citizenship & Immigration Resource Center (CCIRC) Inc.

It is more likely that he takes you on a ride wasteing time resources and takes advantage of the waeknesses in your case only to dump your case midway. I've incurred expenditure of more than $3000 overall with no status change even after 18 months of contracting with Colin Singer. There is another 6 months validity of the contract with Colin Singer but I'm sure he would only show me tasks that he is hired to do showing that it is pending from my side, Like fInding a Job in Canada myself, Visiting Canada.

This report was posted on Ripoff Report on 09/19/2017 04:17 PM and is a permanent record located here: https://www.ripoffreport.com/reports/colin-singer/montreal-quebec-h3z-1t3/colin-singer-attorney-canadian-citizenship-immigration-resource-center-ccirc-inc-c-1401144. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
3Author
0Consumer
1Employee/Owner

#4 Author of original report

Colin R Singer, It appears that you have mislead the Judge, while your team was abusing the unhappy client

AUTHOR: Praveen - (India)

POSTED: Thursday, December 21, 2017

What is your victory against unknown plaintiffs ? Characters who are nameless, identity less and proffless. It is surprising and annoying to see how the case has been filed against individuals whose whereabouts are not known. 

Accepting that they had complaint against your services or your high handed behavior that I'm very familiar with, what you owe him/ them is an apology and a justification or a clarification on his comfusion. Instead you have served a legal notice into a court where you are reputed, familiar and influencial. Surpirisingly you are flashing the same verdict as a caution to clients like as a warning. I still have the mail that you have sent saying" you dare not put anythingonline..." and sharing the entire court proceedings against my will, accpetance and clear denial to get it from you.

Also you have not given the evidence of the IP addresses from which the posting were made.  This would be the single major evidence in black and white to prove the nature, intent and purpose of complianing, unless a clear mischeivous intent. I'm not sure if you did it to the honourable judge who has bestowed a lot of benevolence on your experience and reputation to pronounce the verdict in your favour. The proceeding that you share do not give sufficient evidence of the IP address being used as an important submission.

Also your exployee in one of the submission uses abusive language for the client, which again is an indication of your abusinve, high handed and belittling attitude towards vulerable clients.

Let us discuss every aspect of my statements here. This is approapriately owned by myself and absolutely not anonymous. I'm ready for any subjudicial proceedings that you might want to initiate to challenge my claims against your commercial but negative attitude and approach towards vulnerable clients.   

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#3 Author of original report

Colin Singer is misleading the Quebec Judiciary

AUTHOR: Praveen - (India)

POSTED: Sunday, November 19, 2017

The Quebec Superior Court granted a permanent injunction and awarded damages in a first time ruling in the province, against anonymous John Doe online posters.  In its 2017 ruling, the court held that five individual online internet complaints including a November 24, 2014 posting on RipOffReport, were fictitious, unlawful and defamed the reputation of lawyer Colin Singer, a well-known immigration lawyer in Canada.

csinger@immigration.ca  is the mail id of Colin Singer attorney and managing partner engaged in canadian immigration services. The cleint has not used any pseudoname as his surname "singer" is sufficient to identify and recognise the Attorney that Mr. COlin Singer is. With a 30 years standing and 100 cleint reference that Mr. Singer claims, to blame the vulnerable client of being a "jealous Competitor " is frivelous and unsuitable for the experience and maturity of Mr. Singer. This is an attempt to clarify as another victim of Mr. Singer and not to question or challenge the judgement of the honourable Court.> 

In some instances, the internet posters chose pseudonyms of Singer’s name (including csinger) to post their false statements about his immigration practices.  The court accepted submissions that the postings in question could not be admitted as legitimate criticisms or expressions of opinions made in good faith, and were far beyond the limits of freedom of speech. 

< The statements are all true , by and large as the approach of Mr. Singer in managing the contracts and clients not in good faith but only to extract money referring to the contractual obligations from the time o time. In an unprovoked response Mr. Colin claims threatens to even cancel the contract unilaterally while the support services were clearly not upto the mark. The court should take time to invite and extend opportunity to the cleints who feel exploited and victimised by Mr. Colin Singer with his aggression and untimely warnings to the clients seeking service and also when clarifications are sought. Any compliant or request to speed up the service, seems "an insult" to Mr. Singer.>

It was determined their sole objective was to intentionally harm Singer’s well-known reputation.  The court endorsed the established principle that a lawyer’s reputation is of paramount importance and anything that leads to its tarnishing, could be irreparable.

< Please refer to the report submitted apparently by an exemployee. 

*UPDATE EX-employee responds: Colin Singer defrauded his client and then sued his client for defamation AND LOST!!!!

There seems to be enough evidence that clients who approach Mr. Singer are vulnerable and generally there is no intent from the cleints to tarnish his image but to deny him the clean image that he may not be deserving.> 

The court heard that since 1994, Mr. Singer conducts his law practice through immigration.ca, a frequent contributor of online written content on immigration matters in Canada, reaching a worldwide clientele.

< I have approached Mr. Colin with the same opinion but failed to see the aggressive attitude and denial mode that he operates while victimising the vulnerable clients, confusing them with contractual obligations that they have committed to in writing.>

The practice of instituting proceedings against anonymous defendants known as “John Doe” proceedings, is controversial in many jurisdictions.  A defendant whose name is unknown may be sued, under a fictitious name, in certain circumstances, with special permission of the court.

“I am pleased that my reputation has been vindicated and that we are now in a position to take further measures to try and enforce this strong judgment” said Singer.  It is clear to me that some jealous competitors engage in such unlawful practices.

 < My name is Praveen and I'm a victim with delayed responses, denial and insulting mails (my contract is still valid until March 2018) of Colin Singer, Attorney Quebec Superior Court of Justice and I have challenged Mr. Singer of his aggressive and insulting attitude towards his international clients for not giving enough confidence to his clients nor proof of progress in the movement of the file for immigration support. There is no discussion or brianstorming with the client and no phonecalls, emails being the only means of communicating. When tried to approach Mr. Singer blasts the client with denial mode and clients weaknesses to his advantage. Please check with me for any reference mails in this context.  So not all claims may be fictitious and baseless, a few can be good evidence of Mr. Colin's arrogance, aggression and disrespect for international clients looking for immigration. A "jealous competitor" is a wrong attribute and more genuineness could be found in the complaint upon deeper enquiry and fact finding exercise. 

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#2 Author of original report

Colin Singer - Insensitive attorney in the denial mode !!

AUTHOR: Praveen - (India)

POSTED: Sunday, November 19, 2017

Dear Mr. Singer,

Thank you so much for the response. I'm surprised that you have not referenced to the contract behind which you keep hiding. Please find my responses to your generous response on my rippoff report public awareness compliant:

I am Colin Singer, Immigration Lawyer and Managing Partner of immigration.ca.  I would like to take this opportunity to reply to your message which I have just read.  We take very seriously, any complaint from an unhappy client.  Our successful reputation of 30 years, backed by hundreds of client recommendations since the mid-1990's when we first started our online practice, is very important to us.

My first request is that you kindly identify your file number with our office, so we can verify if you are really a client of our firm.  If you are, then by stating your file number, this will allow us an opportunity to study the history of your case.  Then we will arrange to discuss with you, what you may feel is not going the way you would like and how we can try to satisfy your concerns.

From your message, I find it strange that you have not given any real, factual information about your experience. Instead, you seem to sound like a jealous competitor who has presented a very general story with a warning to others not to hire our services.  We have experienced this before, where a fictitious/fake complaint was posted on this exact board. 

In fact, we recently obtained a legal judgment from Quebec Superior Court, in which the judge concluded that another posting on this board, was fake, false and therefore defamatory.  She held that the posting was not a legitimate criticism or expression of opinion made in good faith. 

Here is the full judgment:

citoyens . soquij . qc . ca / php / decision.php?ID=ECAD47DD5306542DD2DE9C608651158F

< This is a scare tactic you have been using on me for the last two months. Remember that you have threatened me of ripping every dolar from me in case i go online publishing statements against you in social media forum and here i am challeniging you to be my guest. Sue me in the canadian court of law or any international court of justice where you feel the case can be filed. Use all your expertise and i will simply open up your modus operandi into open visibility of the public view, your business model of making money refering to legal contractual compliance no matter the customer gets the benefits he has paid for. Your palcement commitment is unfortunately so legally bound that vulnerable cleints cannot see the smartness you have demonstrated in duping them with your services. You refer to the contract with the client to your advantage, but never try to it to see and comply to your own commitments that have failed miserably. your experienced genius at his best taking advantage through aggression and denial.>

We have also experienced cases, where a client will claim to have certain qualifications, but later we learn they do not have them.  This poses a problem if they expect us to return our professional fees, after working for a period of time, because we are not a guaranteed result, risk-free service, especially if the client does not respect their obligations under our written contract.

< Now from a "jealous competitor" you have now switched your expert opinion focus on blaming me for expecting a "refund of professional fee". You have blamed me for this repeatedly in your mail aggression and i have retorted and clearly mentioned that i have never asked for a refund of the professional fees, ever since the contract has been established. In fact even in response to your aggressive threatening mail earlyon during the contractual period, i have only responded politely. Please refer to the earliest of my mails dated Sept 2016, pasted below for reference.

<   Noted your response !!   Many organisations, globally, who have made untimely claims of superiority and robustness based on the sheer reputation of the famous promoter, are left with just a little more than the boastful and vociferous glory of the past.   I have chosen your organisation for service over 4 service providers at a stone throw distance. I took an informed risk on your presence locally in Canada along with your experience in the immigration industry, access to the government policies and your involvement in some of the proceedings.   Your insecure reiteration and retaliation on the refund request is out of turn. I have made the two payments to you in anticipation of a good service. Your mention of a guarantee is totally uncalled for.  Also your ignorance of the management responsibility, to deliver decent service, if not the best, is evident from the "client bashing" that you have done in your response.     I’m a Business Analyst and a Corporate Governance expert and i can tell you remotely, with the right of a client, that your business model needs attention. Your SDE kit needs a revision for any good result that you expect in terms of a call letter for your customers like me or even a relook by the prospective company, at the collaterals we present to prospective opportunities. Please take this as a timely advise than a retaliation. It is not my intent to humiliate you.   All that I have indicated is for a timely acknowledgement. I have mentioned about contract cancellation after three such reminders. Please understand the difference between competence and accountability. At your level, for example, you are a highly competent and reputed attorney but you are not as accountable to the clients like me as each of your team member is. You cannot be accountable, being at the institution level and not being at the tactical level. I’m sure you'd accept that a timely response provides the required service assurance to the client.   I have never questioned the competence or expertise of Maria Parau. In fact after several changes, Maria has been consistent and showed patience in providing clarifications.   I stand by my appreciations for the SDE kit and Maria, at every instance. I know what it takes to make an SDE kit like the one your team has shared with me. But the fact remains that it needs an overhaul as some companies in the list do not even exist and some have even changed their names. The cover letter template, for me, carries the weight of Colin Singer’s name and reputation, which brings an initial response. I have sent applications to about 50 companies but I have not seen a response from any of them.  But i do not blame you for some “Jack” not responding to my application. I do respect the weight your name tag carries on my application. This is just for your information. I have no reason to flatter you. Especially after you have vehemently denied a refund :-). This is to say that i appreciate your reputation as an influential attorney.   As a senior business consultant myself, i appreciate the competence and experience of Maria and have always done so. All i have indicated is that she can be a bit quicker in responding and acknowledgement.   I had not given the importance to refund as much as you have given. I have made my commitment and now it is your turn to do so. I don’t believe in going back. I’m looking for service and a faster immigration service. I still believe that you are very competent to facilitate the same for me.   I strongly believe and i’m sure you’d agree that a responsible service is in itself a “guarantee” to the purpose.   Please ask Carly to process the third payment. I have made the funds available in the account. Better do it a the earliest.    I wish you and your business entities of immigration and recruitment services and other affiliated services, a great success. I look forward to every opportunity to see you in person in Canada, at the earliest.>>

So again, please either write me personally, csinger@immigration, and express the reasons for your dissatisfaction.  Then we can try to help you.  And your reply will help readers understand if your complaint is a legitimate criticism or expressions of opinion, made in good faith.

Your intent and insensitivity towards vulnerable clients is explicit and obvious and more a contract mongering exercise than a real value adding service. The mails would be available for reference should any necessity arise for the same to showcase your atempt to outsmart vulnerable clients with your aggression.

This is a legitimate claim, clearly intended in good faith, indicating the vulnerability the readers could be exposed to, in case they chose to avail your services based on your 30 years of reputation and 100s of client references that you claim. Intended to warn them to be careful in choosing the immigration attorney more carefully with thorough evaluation, references and successful case studies and not just your facebook interviews, google ads and numerous discount mails that you spam to gain the marketing edge.>>

I will await your earliest reply to this message, or to me directly.  Again, please provide your file number. 

< You are replied hereby with no hopes on your sensitivity to the customer cause or the contractual commitments. I'm clearly writing off publicly through this forum, you and your services with the contract valid until March 2018. I 'm convinced of your inability more because of your insensitive approach to dealing with the clients than anything else. You may quote the weaknesses in my case for the inability but you have assured me of the best attempt through the contract to immigrate and also on the Job front (please, I'm not referring to the guarantee on Immigration but your service quality is in reference, here). I await you to recall and refer to the file number your self or continue to blame me for "jealous competition", "general", "fictitious / fake compliant", client asking for "refund of prefessional fees". either way it is a deadend for me, anyways, as there is little hope but you could take this opportunity to atleast own up the messup and justify what went wrong in your camp and your mind to throw false claims on me while hinding behind your contract drafting prowess.

Having blamed you for the delay, denial, your aggression and insensitivity towards the cleint needs, I would still owe you an apology should you provide me an ounce of evidence to have put effort beyond the contractual hide and seek, to push the case towards a legitimate success it deserves. Experience with you tells me that I 'm not far from the truth in branding your service quality negatively, atleast in my case.>

Sincerely

Colin Singer

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#1 REBUTTAL Owner of company

RE: Reply from Lawyer Colin Singer, Managing Partner, immigration.ca

AUTHOR: Colin - (Canada)

POSTED: Friday, November 10, 2017

I am Colin Singer, Immigration Lawyer and Managing Partner of immigration.ca.  I would like to take this opportunity to reply to your message which I have just read.  We take very seriously, any complaint from an unhappy client.  Our successful reputation of 30 years, backed by hundreds of client recommendations since the mid-1990's when we first started our online practice, is very important to us.

My first request is that you kindly identify your file number with our office, so we can verify if you are really a client of our firm.  If you are, then by stating your file number, this will allow us an opportunity to study the history of your case.  Then we will arrange to discuss with you, what you may feel is not going the way you would like and how we can try to satisfy your concerns.

From your message, I find it strange that you have not given any real, factual information about your experience. Instead, you seem to sound like a jealous competitor who has presented a very general story with a warning to others not to hire our services.  We have experienced this before, where a fictitious/fake complaint was posted on this exact board.  

In fact, we recently obtained a legal judgment from Quebec Superior Court, in which the judge concluded that another posting on this board, was fake, false and therefore defamatory.  She held that the posting was not a legitimate criticism or expression of opinion made in good faith. 

Here is the full judgment:

citoyens . soquij . qc . ca / php / decision.php?ID=ECAD47DD5306542DD2DE9C608651158F

We have also experienced cases, where a client will claim to have certain qualifications, but later we learn they do not have them.  This poses a problem if they expect us to return our professional fees, after working for a period of time, because we are not a guaranteed result, risk-free service, especially if the client does not respect their obligations under our written contract.

So again, please either write me personally, csinger@immigration, and express the reasons for your dissatisfaction.  Then we can try to help you.  And your reply will help readers understand if your complaint is a legitimate criticism or expressions of opinion, made in good faith.

I will await your earliest reply to this message, or to me directly.  Again, please provide your file number. 

Sincerely

Colin Singer

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