Complaint Review: College Hunks Hauling Junk and Moving - Delray Beach Florida
- College Hunks Hauling Junk and Moving 1700 Depot Ave Suite 1 Delray Beach, Florida USA
- Phone: 561) 529-4200
- Web:
- Category: Moving Companies
College Hunks Hauling Junk and Moving West Palm Beach Movers & Junk Removal | College Hunks ...www.collegehunkshaulingjunk.com/.../west-...College Hunks Hauling Junk Note: Ingacio T; who gave them a 5 star review is an employee of College Hunks moving. He is the person that showed up to give me a quote. I called them to schedule an appointment to get a quote for a full move. When you call them it is a service that will dispatch the local franchise that services your area. They were very professional on the phone.? Delray Beach Florida
*REBUTTAL Owner of company: Old 2011 Information
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
Note: Ingacio T; who gave them a 5 star review is an employee of College Hunks moving. He is the person that showed up to give me a quote. I called them to schedule an appointment to get a quote for a full move. When you call them it is a service that will dispatch the local franchise that services your area. They were very professional on the phone. The estimator was running very late but he did call me to let me know he will be coming. We had a morning appointment and he showed up after 3:30pm. They were supposed to give me the quote the next day. I didn't hear from them for 5 days and I started calling, emailing and leaving messages. 12 phone calls were made to them, 5 voicemails, and 4 emails. On the 10th day I decided to call the 800 number and complain; they were very professional as before and I explained the situation, I was told they should have someone from the local office call that day. I didn't hear from them so I called again the next day and was told they will call the owner. I received a call that afternoon by one of their drivers telling me they were busy and they would get me the quote that day. I then got a call from the owner who was very nice and apologetic and said they were busy and then told me there was an accident (where have I heard that before?) They finally got the quote to me; they were the same price as the other movers until I started asking to make sure I was getting the same service as the other moving company quotes. The response was there were trip fees and other fees that ended up making the cost a few hundred dollars more. This was the only mover that had those added fees but at least he was honest about the additional costs. I decided not to use their services. I see from the reviews they are a reputable company and that does go a long way with me since another mover (which I reviewed) tried to rip me off a few week earlier. If you do decide to use any mover, make sure you ask lots of questions about any additional fees so there are no surprises. Questions to ask are: How many men/women will be moving me. What if we are running late? What if your truck breaks down? Is there insurance for complete coverage in case something is broken? http://www.yelp.com/biz/college-hunks-hauling-junk-and-moving-delray-beach
This report was posted on Ripoff Report on 03/05/2015 06:07 PM and is a permanent record located here: https://www.ripoffreport.com/reports/college-hunks-hauling-junk-and-moving/delray-beach-florida-33444/college-hunks-hauling-junk-and-moving-west-palm-beach-movers-amp-junk-removal-college-1213671. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
#1 REBUTTAL Owner of company
Old 2011 Information
AUTHOR: College Hunks Delray - (USA)
SUBMITTED: Wednesday, March 23, 2016
This post is accurate, however it is 5 years old. We were a new company starting out and our exponential growth was too much to keep up with. We did miss the estimate, we apologized and the consumer hired another moving company.
Ignacio did post the review, we found out afterward and used it as a training moment with him. Please go to Google, Yelp or Angies List for all current reviews. We are A rated and won the Super Service Award for Angies List in 2015 as well as 5 Star rated in both Google and Yelp. There are hundreds of reviews from customers to read.
Thank You.....
Advertisers above have met our
strict standards for business conduct.