Complaint Review: Colonial Life - https://services.coloniallife.com/Services/Applica California
- Colonial Life https://services.coloniallife.com/Services/Applica, California United States of America
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- Web: https://services.coloniallife.com/S...
- Category: Insurance Companies
Colonial Life Term Insurance, failure to inform, misinformation. https://services.coloniallife.com/Services/Applica, California
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Im disabled for a few years. I have a term life with Colonial. I havent been smoking for 9 years, about two months after I signed the forms when I was still working. I called lately to ask about it and to have myself re-rated. The thing is that since Im disabled they wont reissue the policy under the lower rate, nor will they return monies that I overpaid for 8 years or so while under the smoking rating. It was never mentioned to me by the agent and never does it state anywhere that if I quit, to call them and I would get a lower rating. To me this smacks of dont ask dont tell. Maybe I should have inquired but Im too busy working to give it much thought. They could have sent a memo every couple of years saying something like "Stopped Smoking" Call and we will redo your policy for lower rates. This should have been a courtesy that they never mentioned
They wont even refund monies for the time that I was working and not smoking. This is where the pull the snooze you loose excuse. If I was due for lower rate during the time I was working then it shouldn't matter that I bring it up now and they use my disability to hold me hostage to current rates or cancel. I wont do business and pay them money to the point where I will have funded about 25 percent of my policy and I could use the money to pay off more of my bills. Screw Em.
This report was posted on Ripoff Report on 01/15/2013 08:28 PM and is a permanent record located here: https://www.ripoffreport.com/reports/colonial-life/httpsservicescoloniallifecomservicesapplica-california-/colonial-life-term-insurance-failure-to-inform-misinformation-httpsservicescolonia-997573. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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