Complaint Review: comcast xfinity
comcast xfinity There should be Federal intervention into Comcast; Palm Beach Gardens Florida
*Author of original report: response to Xfin says contains errors
*Consumer Comment: Your complaint contains errors
As others have reported, Comcast Xfinity customer service is simply so incompetent as to be nonexistent.
Since this company is govt subsidized for emergency weather and other alerts, that the customer ends up paying extra for each month, there really should be a serious investigation into this cable & internet provider because there is simply no accountability for the hangups, rude & nonsensical customer service and total lack of service. I have internet service with them but have given up getting any real service. I've got hours of being on hold on my cell phone documented on my laptop video in hopes some customer class action will file against Comcast and I will gladly submit my evidence.
This company has even tresspassed past my legal easement by jumping my fence according to my elderly neighbors. A really dumb thing to do since if they get hurt by any number of dangerous things not put away - like wild animals, it will be their own fault and after all, a locked gate is the international language for KEEP OUT.
Oh, and how can I forget the last time a Comcast service person did legally come to the place on a service call: the guy and the equipment were so dirty; he or his truck was infested with cockroaches. How do I know? he left several dead ones in my living room . UGH!!!!! We immediately put the box in a plastic bag to fumigate it rather than have any little Comcast mascots running around our home.
The only reason this company lives is because their stockholders are braindead, the government doesn't care and they are a monopoly cable service here.
This report was posted on Ripoff Report on 08/31/2013 08:19 PM and is a permanent record located here: http://www.ripoffreport.com/reports/comcast-xfinity/palm-beach-gardens-florida-33404/comcast-xfinity-there-should-be-federal-intervention-into-comcast-palm-beach-gardens-flo-1080834. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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