Complaint Review: Comfort Inn Kansas City Kansas - Kansas City Kansas
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- Author Not Confirmed
- Comfort Inn Kansas City Kansas 234 North 78th Street Kansas City, Kansas USA
- Phone: 913-299-5555
- Web: www,choicehotels.com
- Category: Hotel
Comfort Inn Kansas City Kansas NMJSM CorporationSBR, LLC.Prince Singh defrauding customers Kansas City Kansas
*REBUTTAL Owner of company: Former Employee False Allegations!!
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This hotel is a joke and defrauding customers. The hotel is in really bad shape. They are charging customers for rooms that has bed bugs, black mold, and very dirty rooms. I contacted the hotel regarding our disappointment in having bed bugs and our mold allergies, they were very rude. Talked with the owner, Prince Singh. He called me a liar and refused to give us anything for our trouble. The housekeeper told us that they are new owners and they will not give them proper supplies to clean the rooms.
The hotel is owned by a company called NWJSM Corporation out of Salt Lake City, Utah. Do not go to this hotel it is just taking your money and making you sleep with bed bugs.
Concern Customer
This report was posted on Ripoff Report on 07/14/2016 11:36 AM and is a permanent record located here: https://www.ripoffreport.com/reports/comfort-inn-kansas-city-kansas/kansas-city-kansas-66112/comfort-inn-kansas-city-kansas-nmjsm-corporationsbr-llcprince-singh-defrauding-customer-1316907. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 REBUTTAL Owner of company
Former Employee False Allegations!!
AUTHOR: Comfort Inn Kansas City - (USA)
SUBMITTED: Thursday, September 15, 2016
This property is under great condition with the New Mangement take over since June 2016. The rooms and other areas of the hotel are clean and always in great shape. The management makes sure to meet standard guidelines of the hotel. They always put the customer first and resolve any issues promptly. The complaint is made by a former employee that is trying thier level best to defame the company to take revenge!
The owner and all other employees don't have a rude or demeaning attitude. The customer service of this hotel is actually genuine! Do not go based on reports of a jealous, revengeful former employee. A regular customer does not know where the company is based and what corporation owns it.
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