complete media event we paid a large amount of money for a wedding package , and the photogropher he contracted with came up with very bad photos, not centered, no pictures of the bride with her immediate family such as her parents and her sister none what so ever. resolution offered to take a family picture to use for christmas cards or a family photo fort lauderdale florida

wedding held at hillcrest country club on feb 16, 2014

was recommned by vender on ther list

complete media event

paid 5,000 dollars for pictures, video and dj

numerous pictures taken at the celebration, we gave him specific of what we wanted such as immediate family portraits, such as mother and bride, bride and sister, family of bride and table photography of the families at the tables, none of this occured . all attendants comming down the isle , the photogrpher decides to stand on side and not in front so the pictures are all on side and none centered in the front just plain bad photogrphy and the owner is standing beyind his photogropher .

so we are left with a high cost wedding with no pictures of the family of the bride to put in a box or to make a collage and or family portrait.

let me attach email he sent is

thanks

On Oct 13, 2014, at 11:20 AM, Complete Media Event <damon@completemediaevent.com> wrote:

Hi Gabriella,

Thank you for your email.

You are correct, I did not give a resolution to you because I wanted to know what you felt was a fair resolution.  I also did not want to offer something that would either offend you or to offer something that you did not want.  In the meeting, you and your mother mentioned a few times “when is the next time all of you be dressed nice and together in the same place”.  I don’t think it is unfair to suggest a “family session”. You don’t have to wear your dress and the guys don’t have to wear their tuxes because we are not trying to recreate the wedding day.  We are creating a beautifully done family portrait.  You can use the pictures as Christmas cards or just as a beautiful family portrait.  Again, this was not meant to recreate the wedding day.

I also mentioned in the meeting that the photographer asked you, your mother and husband before leaving if there were any more pictures you wanted him to take.  That is when you gathered several different family members and different friends for more pictures.  He stayed 20 minutes past his contracted time to get those pictures for you.  After he was finished, he asked again if there were any other pictures you wanted him to take for you.  Everybody told him no, so he packed up and left.  You said the photographer was liable which puts the full blame on the photographer as being negligent.  I do not feel the photographer neglected his duties. 

The photographer delivered over 1,000 pictures in the 6 hour timeframe.  Out of those thousand pictures, you feel that we did not give you 2 separate shots.  What reimbursement do you suggest?

Damon Russell | Operations Manager

954-499-8099 | 561-687-8099 | 305-529-8599

4455 Powerline Rd | Fort Lauderdale, FL 33309