Complaint Review: Complete Overhead Door - Internet
- Complete Overhead Door Internet United States of America
- Phone: 972-535-6843
- Web: www.completeoverhead.com
- Category: Garage Door Companies
Complete Overhead Door "Bait and switch" company, Internet
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This company advertized in the Val-Pac that was mailed to my home. When ordering a new garage door I referred to the one on the coupon I received. The coupon included a price and a picture. I referred to the coupon twice when ordering the door and installation.
As the installer was completing the job, I discovered the door being installed was not like the door in the picture of the advertizement. I called the company to ask why there was a difference in the door being installed and the one pictured. I was told that the company couldn't sell the pictured door for the price printed on the coupon because they would lose money. The gentleman apologised.
I asked why the door on the ValPac coupon was not the door being installed. He said they used pictures off the internet. He again apologised. I said I appreciated the apology, but that it didn't solve the problem. He again apologised and said he would talked to his boss about the pictures on the advertizement.
The following month I again received a ValPac of coupons in the mail and again, the Complete Overhead Door Co. had an advertizement with the very same pictures included. This is truly a case of bait and switch and the company personnel are very aware of what they are doing.
This report was posted on Ripoff Report on 12/31/2011 06:08 PM and is a permanent record located here: https://www.ripoffreport.com/reports/complete-overhead-door/internet/complete-overhead-door-bait-and-switch-company-internet-816409. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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