Report: #469633

Complaint Review: Complete Savings, Webloyalty

  • Submitted: Tue, July 14, 2009
  • Updated: Tue, July 14, 2009
  • Reported By: jacksonville North Carolina
  • Complete Savings, Webloyalty
    5 Research Dr
    Shelton, Connecticut

Complete Savings, Webloyalty They fraudulently acquired and charged my debit card, threw my Pizza Hut online purchase. Shelton Connecticut

Show customers why they should trust your business over your competitors...

I ordered a pizza from Pizza Hut, Online on June 25th 2009, and Immediately after doing so, A pop up advertisement for a $10.00 off you next Pizza Hut purchase came up. This particular pop up comes up after every Pizza Hut purchase made online, so thinking it was part of pizza hut, I entered my email address to get this $10.00 off coupon. Well I never got any coupon, instead on July 14th I received a call from my bank (Wachovia) informing me of my overdrawn account.

Now I hadn't used my debit card in weeks, so I had NO Idea why I would be overdrawn! They told me that a company named "Complete Savings" from Connecticut had charged me $12.00 which overdrew me, and a $35.00 overdraft fee was added on. Therefor I was out $45.00. Wachovia gave me the telephone number for this "business" so I could figure out why they were charging me $12.00! They told me that because I entered my email address for that coupon, I agreed to give them my credit card information, (actually.. Pizza Hut gave them the information, I filed a complaint with them as well.) and said that I had signed up for a monthly membership and the cost of this membership was $12.00 (I would still like to know why in the world I would be paying them, for discounts and coupons!

That makes NO sense whatsoever, and I NEVER would have signed up for this willingly/knowingly) The first person I spoke to was extremely RUDE and gave me a run around, he put me on hold and I got transferred to a woman, I then told her i didn't sign up for ANYTHING and I want a complete refund, and I want to be removed from this membership. She told me she would do this for me and I would get a email in 3-5 business days confirming my cancellation. I also informed her of the rude person I spoke with before, and she told me that she would inform his supervisor of this.

Now who knows if I will be getting my money back, but that is not the point. The point is this is a SCAM and totally wrong. I don't want anyone else to be scammed by this. I researched this company online, and they have obviously scammed THOUSANDS. Using websites such as Pizza Hut, Barnes & Nobles, AmeriMarc, J. Miller, TigerDirect.Com, Etoys, JC Whittney,,,,, and I'm sure many others.

Also there was class action lawsuit against Webloyalty in 2006 for fraudulently acquiring and charging people's credit cards. I don't understand why they are allowed to get away with this, after already being sued! Also WHY in the world do all these websites and companies allow this to go on? I almost want to file against Pizza Hut as well, but Don't know how far I would get. Apparently there was fine print, in white font, on a white background that I was unaware of.

jacksonville, North Carolina
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This report was posted on Ripoff Report on 07/14/2009 02:08 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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