compressionsale.com Forced me to take wrong product Vernon Hills Illinois

 This company is dishonest and underhanded. I ordered an item from their website but the wrong item appeared in the email order confirmation. I emailed immediately to change it but they said they could not fix it because the order had processed. When I called to make an exchange, they said I had to use their website to get a return form. Their website contains a checkbox saying you agree to their return policy. The policy says they are not responsible for web order differences and customers are responsible for shipping charges.

I called them again and they put me on hold over 30 minutes until past closing time. I sent a chat request and they left me hanging with no reply for over 20 minutes. I called again days later and they said I had to pay return shipping and additionally it would cost me $7.00 in shipping to have the original $27.98 item I ordered shipped to me. This company is corrupt. They automatically substitute cheaper products than the ones in their online catalog and then make profits by charging big shipping fees for exchanges. They need to pay for my return shipping and for postage for sending me the actual item I ordered. For similar complaints like mine, see: (((REDACTED)))