Complaint Review: CompUSA, TCA Fulfillment, Inc. - Marlton New Jersey
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- Author Not Confirmed
- CompUSA, TCA Fulfillment, Inc. CompUSA, Eastgate Plaza Marlton, New Jersey U.S.A.
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- Category: Audio & Electronic Retail Stores
CompUSA, TCA Fulfillment mail-in rebates rejected Marlton New Jersey
*0: correct city: Mount Laurel, NJ
*0: Sales Person calculated with and "pulled" outdated rebate forms
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My fiancee and I purchased a laptop computer/software bundle with significant mail-in rebate submissions (about a dozen different rebates of various amounts - some up to $150) totalling several hundred dollars from CompUSA.
The total purchase of about $2,300 was paid with my fiancee's credit card. We are one household.
I took care of the substantial paperwork (filling out all the forms, cutting off UPC codes from packaging, copying the sales receipts, writing individual envelopes, identifying the item on the receipts etc. etc.) and submitted my name and signed all forms as well.
The company administering the rebates, TCA Fulfillment, Inc., has notified us per email and on the phone, that our rebate sumissions have been rejected! One "reason" is that the rebate was "transferred". However, my fiancee is not allowed to re-submit the forms.
Another "reason" stated is that "the purchase was not during the rebate period"!!!
Andreas
Haddonfield, New Jersey
U.S.A.
This report was posted on Ripoff Report on 12/18/2002 02:39 PM and is a permanent record located here: https://www.ripoffreport.com/reports/compusa-tca-fulfillment-inc/marlton-new-jersey/compusa-tca-fulfillment-mail-in-rebates-rejected-marlton-new-jersey-38641. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 0
Sales Person calculated with and "pulled" outdated rebate forms
AUTHOR: - ()
SUBMITTED: Thursday, December 19, 2002
I double-checked the one rebate rejected due to the purchase date and found out that I was ripped off. The CompUSA sales rep had included this rebate ($30) in the deal and the scam never occured to me because the shelf was labelled likewise.
#1 0
correct city: Mount Laurel, NJ
AUTHOR: - ()
SUBMITTED: Wednesday, December 18, 2002
The actual location of the Eastgate Mall is in Mt. Laurel, NJ.
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