Mydv ripoff, fraud Waltham Massachusetts

On 20th November 2005 I ordered a Sony PSP Playstation Portable I received an Invoice immediately and an order id#14834 but no delivery date.

On 24th November I emailed asking for delivery date and on 26th November I received an email saying delivery would be about 2 weeks from Lynn this email also stated that I had plced my order in the last couple of days so I telephoned and spoke to Kevin,he then emailed me on the 29th November saying exactly the same as Lynn.
By the 2nd December I had received 4 email all word for word the same.

I have since telephoned many times and have received numerous different delivery dates the final one being 12th January 2006

PSP still not arrived tried to contact Mydv today,'phones not working - web site not operating

Money taken from my credit card in November should have been 169.95 actually took 174.80 - I made this point during one of my 'phone calls and was told the overcharge would be refunded - it hasn't

Where do I go now to get my money back ??

Colin
MANSFIELD
United Kingdom